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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
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| Description | Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more | Searchspring is termed as a top-class merchandising and eCommerce search platform, specially built for retailers. Services like personalised experiences, appropriate search results, product-specific recommendations and merchandising pages are made available within this particular platform facilitating seamless outcomes in real-time. Top brands like Skims, Badgley Mischka, Thrive Causemetics, Peet’s Coffee and Specialized depends on the same for their daily operations. Moreover, automated merchandising facilities are available within Searchspring, enabling users to customise results across their entire eCommerce store and incorporate drag & drop control or rules alike. Both shoppers and business owners can navigate across multiple categories, insert various filters and sort out options alike based on the category-wise navigational skills made available within Searchspring. Performance-based reports with adequate insights about shoppers behaviour is the real advantage provided by the same. Searchspring is quite fast when it comes to indexing, a medium-sized catalogue gets indexed within a few minutes making online business and the related tasks quite easy to streamline. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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8 Features
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| Common Features for All |
App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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| Modes of Support |
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| API Support |
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| Review Summary |
Not Available
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SearchSpring is a robust search and merchandising platform that helps businesses improve customer experience and increase sales. Users praise its user-friendly interface, powerful features like personalized recommendations and merchandising campaigns, and exceptional customer support. While some drawbacks include indexing delays and a steep price point, SearchSpring solves problems like improving product discovery, reducing bounce rates, and providing data-driven merchandising insights. The platform's flexibility and ability to cater to large catalogs make it a valuable asset for growing e-commerce businesses. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Inbenta Custom |
Searchspring Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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Not Available |
| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Silicon Valley, United States | Located in: San Antonio, Texas |
| Contact Details |
+1 (408) 213-8771 |
+1 888-643-9043 |
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