Inbenta vs Apache Solr Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Inbenta

Site Search Software

4.6 19 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Apache Solr

Site Search Software

4 132 user ratings

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Overview

Description

Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more

Apache Solr is a fast and innovative platform for open source enterprise search. As a reliable and fault-tolerant software, it provides load-balanced querying, distributed indexing, managed failovers, recovery and more. It is arguably one of the most popular software that powers search and navigation for a majority of websites. With an API similar to REST, clients can put in documents through JSON, CSV, XML or by HTTP. Apache Solr enables notable search capabilities using keywords, key phrases, wildcards, grouping and more, filters across data types. It works with the popularly used tools for enhancing application making manifolds. Further, an in-built, interactive administrative user interface makes the software very convenient for controlling different types of Solr instances. Moreover, thanks to the fault-tolerant abilities, Apache Solr can be easily scaled up and down as desired. Thus eradicating the chances of replication, rebalancing and distribution. It also offers to its clients detailed insights into the instances through JMX-published metric data. Further, Apache Solr’s published extension points make it convenient to deal with both index and query time plugins. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available

SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

82%
Momentum

66%
Popularity

82%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

85%
Momentum

66%
Popularity

87%

Features

Total Features	9 Features	9 Features
Common Features for All	App Integration Facilitates search in applications Auto Completion Guide users to the content, answers, or products that matter most with real-time results right as they type. Customizability Can be customized to a great extent to extract best results Filter Search Results Filter search results using secondary attributes like date, price, author, location, or content type, etc Indexing Allows to index content to support the search mechanism. Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns. Multi-Platform Lets the user search content across multiple platforms (domains, web properties etc.) with a single search Multilingual Search Supports search in websites with non-English content as well Search Relevance Display all of the most appropriate content based on the search terms Text Analytics Improves customer engagement by analyzing the available text data + 6 More - Show Less	App Integration Facilitates search in applications Auto Completion Guide users to the content, answers, or products that matter most with real-time results right as they type. Customizability Can be customized to a great extent to extract best results Filter Search Results Filter search results using secondary attributes like date, price, author, location, or content type, etc Indexing Allows to index content to support the search mechanism. Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns. Multi-Platform Lets the user search content across multiple platforms (domains, web properties etc.) with a single search Multilingual Search Supports search in websites with non-English content as well Search Relevance Display all of the most appropriate content based on the search terms Text Analytics Improves customer engagement by analyzing the available text data + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.6/5 19 user ratings	4/5 132 user ratings
Rating Distribution	Excellent 63.2% Very Good 36.8% Average 0% Poor 0% Terrible 0%	Excellent 13.6% Very Good 72.7% Average 13.6% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	Inbenta Custom	Apache Solr Plan Others
	View Detailed Pricing	View Detailed Pricing

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