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Insight Employee Engagement logo

Insight Employee Engagement

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hotjar logo
Heat Map Software

4.3 1,532 user ratings

View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cux.io logo
Heat Map Software

4.9 59 user ratings

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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VWO Insights logo

VWO Insights

Heat Map Software

4.5 51 user ratings

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Overview

Description Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more Cux lets developers test their product on every life cycle stage from mockups to launched sites. It tracks the website visitors with real-time streams of their visits along with clicks, scrolls, zooms, mouse movements and more. This helps to identify bottlenecks, improve conversion rates and build a clearer picture of how the users see and experience the website page. Cux analyzes every minute detail that is significant and helps to optimize the conversion rate of web pages. This is done by understanding the conscious and unconscious behavior of visitors and providing marketer critical data about user behavior. With features such as heatmaps, they can see how visitors navigate through pages and groups of identically designed pages or categories. Real-Time browsing sessions deliver a clear picture of what is and isn’t working on the website. Developers can then make changes accordingly to achieve more human-centric websites that customers will love. Read more VWO Insights is cloud-based software that assists eCommerce organisations in analysing the behaviour of website visitors, diagnosing problems, and fixing them to improve the overall customer experience. Organizations can record consumer mouse trails to access visited webpages, time spent on a webpage, and drop off rates using the screen recording module. Administrators can use heatmaps, click maps, scroll maps, and element lists in VWO Insights to visualise click and scroll behaviour. The survey module enables analysts to design on-page surveys and feedback forms, including ratings, checkboxes, drop-down menus, multiple choice questions, and more, for desktop, mobile, or browser-specific use. It enables staff to set up analysis funnels to produce behaviour analytics based on pre-defined criteria, such as link clicks, engagement on particular web pages, revenue generated, and forms submitted, among others. Businesses can combine VWO Insights with a variety of third-party programmes, including WordPress, Magenta, Shopify, and Clicktale, thanks to the API it provides. Additionally, it enables users to categorise website visitors depending on a variety of factors, such as repeat or new visitors, localities, preferred languages, and operating systems. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $39.00. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $169.00. Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    97%
  • Momentum
    69%
  • Popularity
    99%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    79%
  • Momentum
    64%
  • Popularity
    72%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    63%

Features

Total Features
6 Features
11 Features
13 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
    Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
    Real-time View View real-time live interaction of visitors on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
    Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 3 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 8 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 10 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 1,532 user ratings
    4.9/5 59 user ratings
    4.5/5 51 user ratings
    Rating Distribution
    • Excellent

      49%
    • Very Good

      41.6%
    • Average

      6.6%
    • Poor

      0.5%
    • Terrible

      2.3%
    • Excellent

      91.5%
    • Very Good

      8.5%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      52.9%
    • Very Good

      41.2%
    • Average

      5.9%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Session Recordings, Heatmaps, Ease of Use, Actionable Insights

      Limited Free Plan, Data Storage Limitations, Pricing, Limited Integrations

      Not Available

      Easy to Use Interface, Comprehensive A/B Testing Features, Detailed Reporting and Analytics, Valuable Heatmaps

      Occasional Software Bugs or Glitches, Limited Mobile Experience, Complex Advanced Features, Heatmap Functionality Issues

    Review Summary

    Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription.

    Not Available

    VWO Conversion Optimization Platform receives mixed reviews. Users praise its quick and easy installation, user-friendly documentation, and powerful A/B testing features, particularly the Multi-Arm Bandit approach. The platform's dashboard and performance tracking tools are also highly appreciated. However, some users find the core editor clumsy for complex customizations and the heatmap tool buggy and slow. The platform's pricing can also be seen as a deterrent for some. Overall, VWO is a good entry-level tool for conversion rate optimization with strong customer support but needs improvement in certain areas such as UI clarity and mobile optimization.

      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $39.00. Offers Free-forever plan.
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $169.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Plus $39.00 $39.00 per month

    Business $99.00 $99.00 per month

    Scale $389.00 $389.00 per month

    Business Others

    Enterprise Custom

    Growth $169.00 $169.00 per month

    PRO Custom

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Not Available VWO Insights screenshot
    + 6 More
    Videos Video Thumbnail Video Thumbnail
    + 1 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Malta, Europe Located in: Wrocław, Poland- 53-608 Located in: New Delhi, India
    Contact Details

    +1 (855) 464-6788

    https://www.hotjar.com/

    Not available

    https://cux.io/

    +1 415-349-0105

    https://vwo.com/insights/

    Social Media Handles

    Not available

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