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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | HERO Hospitality is a hospitality PBX solution built specifically for hotels, resorts & other hospitality environments including military and government housing. HERO hospitality PBX is a flexible solution that can be rapidly integrated & deployed into any hospitality environment. The platform is compatible with all the leading hotel PMS systems and a wide range of analog and IP-based phones from leading manufacturers. The HERO Hospitality PBX solution comes with a built-in billing platform that enables hospitality operators and service providers to easily manage hotel guest accounts and payments. Read more | ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more |
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| SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
2 Features
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7 Features
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| Common Features for All |
Employee Management
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Point of Sale (POS)
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Employee Management
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Point of Sale (POS)
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| Organization Types Supported |
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| Modes of Support |
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| User Rating |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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HERO Hospitality PBX Custom |
ALICE Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Pointe-Claire, Canada | Located in: New York, New York Founded in: 2013 |
| Contact Details |
+1 (514) 693 8500 |
Not available |
| Social Media Handles |
Not available |
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