Handlr vs Subiz Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Handlr

Live Chat Software

Get Free Advice

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Subiz

Live Chat Software

5 11 user ratings

Get Free Advice

Overview

Description

Handlr is a proactive live chat solution that reaches out to visitors to ask if they need help when they are browsing your site. Instead of waiting for your website visitors to ask you a question. Handlr appears automatically on your site to offer help or answer questions, which is customized according to your parameters. Handlr provides unlimited chats and agents, which can be used for different websites, brands, and departments. The chat boxes can be customized according to your website or brand. Handlr automatically assigns chats based on your parameters. During these chats, your customer support agents (and customers) can share files and screenshots. Due to Handlr’s secure data transfer feature, you can take credit cards and payment details during the chat. Handlr is a GDPR compliant tool, meaning you can comply with the relevant regulations regarding customer data privacy. Read more

Subiz is a sales tool to help users attract and engage visitors and capture leads. Users can generate leads by automating their website's welcome messages to greet their customers and visitors and collect their information. Conversations can be auto-assigned to the right people, and the text can include media, product content, emoji, and other attachments. Users also receive access to slash rules and suggestions. For example, typing '/hi' in a chat would display defined suggestions to complete the statement. Customer data can be synced in from multiple channels, including Facebook messenger, and the customers can be classified and divided into groups. Customer care activities can be automated, and multiple workflows and customer interaction strategies can be set up based on tracked customer behaviour. Notifications are also present on both desktop and mobile devices and insights on data such as time, tags, agents and more can be accessed. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
Starts at $9.59. Offers Free-forever plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

62%
Popularity

74%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

70%
Momentum

61%
Popularity

76%

Features

Total Features	10 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 7 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	Not Available	5/5 11 user ratings
Rating Distribution	Not Available	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
		Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $9.59. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Starter (Business) Custom Professional (Business) Custom Professional Plus (Business) Custom Enterprise (Enterprise) Custom Enterprise Plus (Enterprise) Custom Corporate (Corporate) Custom Corporate Plus (Corporate) Custom Corporate Bespoke (Corporate) Custom	Free Free Standard $9.59 $9.59 per month Advanced $16.80 $16.80 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.5 1,736 ratings Handlr Vs LiveChat Smartchat Handlr Vs Smartchat MyLiveChat 3.5 15 ratings Handlr Vs MyLiveChat ProProfs Chat 4.6 111 ratings Handlr Vs ProProfs Chat DeskMoz 5 16 ratings Handlr Vs DeskMoz	LiveChat 4.5 1,736 ratings Subiz Vs LiveChat ChatFlow247 5 1 ratings Subiz Vs ChatFlow247 Smartchat Subiz Vs Smartchat Let's Connect 5 9 ratings Subiz Vs Let's Connect MyLiveChat 3.5 15 ratings Subiz Vs MyLiveChat
	View All Handlr Alternatives	View All Subiz Alternatives