OpenPhone |
| Description | Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more | MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more |
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Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support |
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| Review Summary |
Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features. |
Mighty Call is a popular VoIP service praised for its affordability and ease of use. Users consistently highlight its call recording feature, valuing its ability to improve communication quality and minimize callbacks. The platform also receives positive feedback for its responsive customer service team. However, some users cite text messaging features as needing improvement and express concerns about occasional call quality issues. While Mighty Call offers a robust solution for managing business calls, some users wish for more advanced features and a more streamlined user interface. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Monthly Plans
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Grasshopper Custom |
Business $15.00 $20.00 per user / month Enterprise $150.00 $200.00 per month |
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View Detailed Pricing
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| Company Details | Located in: Boston, Massachusetts | Located in: Wilmington, DE Founded in: 1999 |
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+1 (888) 256-8312 |
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