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4.2 698 user ratings

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VoIP Providers

4.6 1,210 user ratings

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Overview

Description Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $27.00.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.2/5 698 user ratings
4.6/5 1,210 user ratings
Rating Distribution
  • Excellent

    52.9%
  • Very Good

    29.1%
  • Average

    8.3%
  • Poor

    1.3%
  • Terrible

    8.5%
  • Excellent

    73.1%
  • Very Good

    18.9%
  • Average

    5.1%
  • Poor

    0.6%
  • Terrible

    2.3%
User Sentiments

    Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail

    Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support

    Not Available
Review Summary

Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features.

GoTo Connect user reviews highlight both its strengths and weaknesses. Users consistently praise its affordability and ease of use, particularly for setting up new users and making calls from various devices. The ability to integrate with other platforms like CRM systems is also well-received. However, some users express concern over occasional connectivity issues, app stability, and limited features, particularly in comparison to competitors. Support is generally seen as helpful, but some users report inconsistent experiences and challenges with technical troubleshooting.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $27.00.
Pricing Plans
Monthly Plans Annual Plans

Grasshopper Custom

Basic $27.00 $27.00 per user / month

Standard $32.00 $32.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Call forwarding Overview
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Videos Not Available Video Thumbnail
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Vendor information

Company Details Located in: Boston, Massachusetts Located in: Boston, Massachusetts
Contact Details

Not available

https://grasshopper.com/

1-866-890-8931

https://www.goto.com/connect

Social Media Handles

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