SocialBee |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Gramreports enables users to analyze the historical data of their Instagram Business Accounts to understand how their engagement levels stand. It begins by showing users 100 days of insights, which consists of reach, engagement, and impressions in the last 100 days of the account. The audience can be broken down on the basis of their gender, demographics, language, and location. Gramreports digs deeper to find media posts where users have been tagged along with the engagement that they created. Hence, it also doubles up as a competitor analysis tool. Every post is analyzed on the basis of the likes, comments, saves, and hashtags that it has attracted. With stories, the tool takes it a step further by providing hands-on analytics about the number of taps, impressions, replies and more. And the best part is that users only need to pay when they need a report. Read more | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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9 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| User Sentiments |
Not Available
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Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
| Review Summary |
Not Available
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Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Pay as you Go $10.00 $10.00 per Record |
Clarabridge Engage Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
+ 5 More
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| Videos | Not Available |
+ 1 More
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| Company Details |
Not available |
Located in: Reston, VA - 20191 |
| Contact Details |
Not available |
+1 571-299-1800 |
| Social Media Handles |
Not available |
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