Timely vs BookWhen Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Timely

Appointment Scheduling Software

4.4 281 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BookWhen

Appointment Scheduling Software

4.9 604 user ratings

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Overview

Description	The essence of running a successful salon lies in effective and efficient management control over all aspects of the client experience. A fully customizable calendar is available to meet the unique needs of any beauty or hair business. This innovative tool offers the flexibility to manage business operations from any location, while simultaneously allowing clientele to book their appointments at their convenience, round the clock. Whether it's digital reservation capabilities, interfacing with customers, transaction handling, or tailored reward initiatives, each function is meticulously calibrated to meet bespoke needs, reflecting the brand's persona and aiding in the achievement of business goals. The comprehensive performance reports are generated to make informed, confident decisions. TimelyPay, an integrated payment solution used to accept card payments from clients, whether it's through the booking system or the integrated terminals. With over 55,000 hair and beauty professionals across the globe already utilizing Timely, a salon management tool designed to transform business operations, enhance client satisfaction, and provides tools necessary to grow the business. Read more	Bookwhen is an online booking management platform that is used to handle reservations of any size, including outdoor activities, one-on-ones, music festivals, and so on. It enables you to give out free tickets or charge a fee and take payments online with reminder emails, waiting lists, and automatic confirmation options. With BookWhen, attendees are in charge of their own reservations, including transfers and cancellations. It provides features for attendee list, quick check-in and reporting that allow you to keep track of your reservations. You can customize your booking forms for each event, include disclaimers and check replies, and marketing opt-ins as attachments. You can accept payments online using a payment provider of your choice, offline through a 'pay later' feature. The platform enables you to set up email reminders before the event at a time that you choose. You can customize the field replies on the registration to ensure you have all of the information you want. Additionally, you can create a variety of ticket kinds for any event, such as VIP tickets, group/family tickets, and course tickets. Read more
Pricing Options	Free Trial Available Starts at $20.00.	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 80% Momentum 64% Popularity 88%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 82% Momentum 66% Popularity 84%
SaaSworthy Awards	# 5 Most Popular # 5 Most Popular	# 15 Fastest Growing # 12 Most Popular

Features

Total Features	11 Features	9 Features
Common Features for All	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 8 More - Show Less	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.4/5 281 user ratings	4.9/5 604 user ratings
Rating Distribution	Excellent 72.6% Very Good 14.2% Average 3.6% Poor 2.8% Terrible 6.8%	Excellent 92.5% Very Good 5.5% Average 0.3% Poor 0.3% Terrible 1.3%
User Sentiments	Excellent Customer Support, User-Friendly Interface, Comprehensive Business Management Features, Effective Appointment Scheduling & Reminders Limited Software Integrations, Mobile App Functionality Issues, Inconsistent Data Export Functionality, Occasional System Bugs	Excellent Customer Support, Easy to Use Interface, Wide Range of Features, Extensive Integrations Lack of Refund Options, Inadequate Free Plan, Occasional Technical Issues, Limited Communication Features
Review Summary	Users praise Timely for its user-friendly interface, customizable features, and excellent customer support. They appreciate the time-tracking capabilities, invoicing options, project management tools, and reporting functionality. Many users find it easy to use and navigate, even for those new to project management software. Additionally, customers commend Timely's mobile app for its convenience and functionality. However, some users have experienced occasional glitches and bugs, and a few have reported issues with the accuracy of time tracking. Overall, Timely receives positive feedback for its user-friendly design, comprehensive features, and reliable customer support.	Overall, Bookwhen receives positive feedback from users, earning high praise for its user-friendly interface, ease of use, and time-saving capabilities. Customers appreciate its comprehensive features, such as online booking, scheduling, and payment processing, which enhance their business efficiency. The platform's integration with various tools and applications is also well-received. While some users have reported occasional technical glitches and customer support delays, the majority express satisfaction with Bookwhen's services and recommend it as a reliable solution for managing appointments and reservations.
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Pricing

Pricing Options	Free Trial Available Starts at $20.00.	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Build $20.00 $20.00 per month Elevate $30.00 $30.00 per month Innovate $35.00 $35.00 per month	Free Free Lite $12.50 $15.00 per month Standard $24.16 $29.00 per month Plus $49.16 $59.00 per month Enterprise Custom
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Alternatives

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