GetFeedback vs PopSurvey Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GetFeedback

Survey/ User Feedback Software

4.5 300 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PopSurvey

Survey/ User Feedback Software

4.3 61 user ratings

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Overview

Description	GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more	PopSurvey is a survey software, helps a user survey online with this easy interactive creation tool. Choose from many question types. Customize your design. After the user form is created, the user can share it through various ways to distribute the questionnaire to the respondents. Users can embed the survey on the website or send the survey link by email, or post it on social media. Finally, all user survey responses will be available on PopSurvey. View the overall statistics or look at each individual answer. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $20.00. Offers Free-forever plan.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 87% Momentum 69% Popularity 77%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 76% Momentum 63% Popularity 69%
SaaSworthy Awards	# 11 Highly Rated # 8 Fastest Growing	Not Available

Features

Total Features	15 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 12 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 300 user ratings	4.3/5 61 user ratings
Rating Distribution	Excellent 62.7% Very Good 29.7% Average 7% Poor 0% Terrible 0.7%	Excellent 44.3% Very Good 41% Average 13.1% Poor 1.6% Terrible 0%
User Sentiments	Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality	User Friendly Interface, Customization Options, Ease of Survey Creation, Pre-made Survey Templates Limited Free Plan, Occasional Slowness, Lack of Advanced Features, Lack of Image Support
Review Summary	Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services.	PopSurvey is a user-friendly survey tool lauded for its ease of use, customization options, and helpful templates. Users appreciate its ability to gather feedback for various purposes, including customer insights, employee satisfaction, and market research. While users highlight the platform's strengths in creating surveys and gathering data, some point to drawbacks like occasional slow performance, limited image integration, and a sometimes cluttered interface. Concerns are also raised about pricing plans, which can be limiting for users with basic needs. Overall, PopSurvey offers a simple solution for quick survey creation and data collection, but users seeking more advanced features and a free-tier with substantial capabilities may need to explore other options.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $20.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Essentials Custom Pro Custom Ultimate Custom	Free Free Starter $20.00 $24.00 per month Premium $40.80 $49.00 per month Business $82.50 $99.00 per month White Label $207.50 $249.00 per month
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Alternatives

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	View All GetFeedback Alternatives	View All PopSurvey Alternatives