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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Cognito Forms

Online Form Builder Software

4.5 541 user ratings

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Overview

Description GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    77%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    73%
  • Momentum
    73%
  • Popularity
    77%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    89%
SaaSworthy Awards # 11 Highly Rated # 8 Fastest Growing
Not Available
# 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 300 user ratings
4.7/5 109 user ratings
4.5/5 541 user ratings
Rating Distribution
  • Excellent

    62.7%
  • Very Good

    29.7%
  • Average

    7%
  • Poor

    0%
  • Terrible

    0.7%
  • Excellent

    78%
  • Very Good

    20.2%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0.9%
  • Excellent

    69.9%
  • Very Good

    17.4%
  • Average

    6.8%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments

    Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design

    Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality

    Excellent Customer Support, Customizable Surveys, Ease of Use, Personalized Reports

    Limited Design Customization, Occasional Bugs, Complex Advanced Logic, Expensive High-Tier Plans

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services.

User reviews for PointerPro highlight its strengths in creating assessments and surveys, with users praising its ease of use, intuitive design, and robust customization options. The platform is particularly appreciated for its ability to generate personalized reports. However, some users express concerns about lacking flexibility in report display options and the complexity of advanced features, suggesting a need for improved user interface and more comprehensive documentation. While customer support is generally praised for its responsiveness and helpfulness, users do note that support hours may not be ideal for all time zones.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials Custom

Pro Custom

Ultimate Custom

Essential $41.58 $49.00 per month

Professional $58.25 $69.00 per month

Enterprise Custom

ReportR Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

Screenshots GetFeedback screenshot
+ 7 More
Not Available Not Available
Videos Video Thumbnail
+ 4 More
Video Thumbnail Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: San Francisco, CA Founded in: 2013 Located in: Antwerp, Belgium Located in: Columbia, South Carolina Founded in: 2013
Contact Details

+1 (415)-942-5981

https://www.getfeedback.com/

Not available

https://pointerpro.com/

Not available

https://www.cognitoforms.com

Social Media Handles

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