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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Germain UX logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sumo Logic logo
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Overview

Description Germain UX is the perfect all-in-one solution for ensuring that users have the best possible experience when accessing your platform. By identifying use cases and root causes with pinpoint accuracy, can proactively diagnose tech issues and user interface design problems before they happen, allowing users to address issues before they negatively impact users’ experiences. Germain UX works 24/7 in real-time to detect potential problems and alert users of what needs to be done ASAP no more waiting until after the fact to restore a smooth user experience. With Germain UX, users can trust that the digital properties are working the way they should, making it easier than ever for customers or end-users to easily interact with your website and prevent long-term disruption. Read more Sumo Logic is a compact Log management, monitoring and SEIM software with services that extend to benefit businesses of all types. As a widely used continuous intelligence tool, this platform is trusted by several prominent companies like Samsung, Whole Foods and Pokemon, among others. It offers a variety of exceptional features that let users monitor, protect their data and troubleshoot issues in real-time. As a unified platform, Sumo Logic comes loaded with multiple integrated solutions for developers, security and LOB teams. Users can also scale as they need with intuitive analytics provided by the same. With machine learning technology, users can identify, investigate and resolve issues proactively and prevent serious threats. Furthermore, Sumo Logic delivers highly secure features which are HIPAA compliant besides being SOC 2 and Type 2 attested as well. Collaboration is made easy and secure where users can define role-based access to content and control sharing abilities. With anomaly (outlier) based alerting, Sumo Logic provides enhanced monitoring capabilities for both log and metrics data sources. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $0.13. Offers Free-forever plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    87%
  • Momentum
    66%
  • Popularity
    70%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    90%
  • Momentum
    63%
  • Popularity
    93%

Features

Total Features
12 Features
7 Features
Common Features for All
    API Monitoring Checks if your APIs are available and are performing as expected.
    Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
    Application Performance Metrics Measure the activities, behavior, and performance of a website or application
    Dashboard A digital insight of reports and other workings on a single screen
    Event Logs Records important hardware and software events & responses in a unified and systematic manner.
    Event-based Notification Sends a user notification on the occurrence of a strategically defined event
    Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
    Maintenance Scheduling Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe
    Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
    Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
    Real-user Monitoring Captures each session of real-user on website or application.
    SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance
    Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
    Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
  • + 9 More - Show Less
    • API Monitoring Checks if your APIs are available and are performing as expected.
      Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
      Application Performance Metrics Measure the activities, behavior, and performance of a website or application
      Dashboard A digital insight of reports and other workings on a single screen
      Event Logs Records important hardware and software events & responses in a unified and systematic manner.
      Event-based Notification Sends a user notification on the occurrence of a strategically defined event
      Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
      Maintenance Scheduling Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe
      Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
      Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
      Real-user Monitoring Captures each session of real-user on website or application.
      SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance
      Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
      Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • SaaS/Web/Cloud
    • Mobile - Android
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.8/5 159 user ratings
    4.4/5 594 user ratings
    Rating Distribution
    • Excellent

      83%
    • Very Good

      16.4%
    • Average

      0.6%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      49.7%
    • Very Good

      44.4%
    • Average

      4.7%
    • Poor

      0.2%
    • Terrible

      1%
    User Sentiments

      Session Replay Feature, Detailed User Insights, Real-time Monitoring, Comprehensive Analytics

      Confusing Interface, Slow Loading Times, Limited Customization Options, Lack of In-depth Tutorials

      Centralized Log Management, Powerful Search Functionality, Real-time Monitoring & Alerting, Extensive Integrations

      Steep Learning Curve, Complex Query Language, Slow Performance for Complex Queries, UI/UX Shortcomings

    Review Summary

    Overall, users find the product easy to use, with intuitive navigation and straightforward reporting. Customers appreciate its ability to monitor application performance, identify root causes of issues, and provide deep insights into application behavior. They also value the customizable dashboards, proactive alerting system, and integration capabilities. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.

    Users praise Sumo Logic's user-friendly interface, ease of setup and use, and extensive range of features, particularly its log management and analysis capabilities. It is commended for its ability to handle large volumes of data effectively, providing real-time insights and enabling quick troubleshooting. Additionally, its scalability, customization options, and integration with various platforms are also highlighted as strengths. Some users, however, mention occasional performance issues, the need for more comprehensive documentation, and limited customization options for certain features.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $0.13. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Germain UX Custom

    Free Free

    Sumo Logic $0.13 $0.13

    Enterprise Operations $0.23 $0.23

    Enterprise Security $0.23 $0.23 per month

    Enterprise Suite $0.25 $0.25

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Lambda Security
    + 2 More
    Videos Not Available Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Francisco, California Located in: Redwood City, California
    Contact Details

    +1-415-946-4048

    https://germainapm.com/

    Not available

    https://www.sumologic.com/

    Social Media Handles

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