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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Germain UX logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Germain UX is the perfect all-in-one solution for ensuring that users have the best possible experience when accessing your platform. By identifying use cases and root causes with pinpoint accuracy, can proactively diagnose tech issues and user interface design problems before they happen, allowing users to address issues before they negatively impact users’ experiences. Germain UX works 24/7 in real-time to detect potential problems and alert users of what needs to be done ASAP no more waiting until after the fact to restore a smooth user experience. With Germain UX, users can trust that the digital properties are working the way they should, making it easier than ever for customers or end-users to easily interact with your website and prevent long-term disruption. Read more Middleware Take charge of performance and productivity with a unified observability platform designed to simplify their workflow and enhance efficiency. Powered by advanced AI, this platform delivers real-time insights across their entire tech stack spanning logs, infrastructure, serverless environments, APM, RUM, containers, databases, and more. Gain complete visibility and take control with tools like feature flags and filters to streamline data ingestion, enabling cost-effective, actionable insights. Empower their development teams to minimize downtime and resolve issues faster. With a lightweight, one-minute installation, they’ll be up and running instantly, monitoring metrics, logs, traces, and events in real time. Custom SQL queries and real-time search simplify data analysis, while automated workflows save valuable time, allowing developers to focus on high-priority tasks. By unifying and correlating telemetry data, the platform helps teams significantly reduce MTTR and ensures seamless issue resolution. Backed by 24/7 expert support and dedicated success managers, this platform becomes a true partner in driving performance. Consolidate all observability needs on a single, intuitive timeline, gain complete control over data access, and empower their team with a solution purpose-built for modern development efficient, reliable, and remarkably easy to use. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $0.3. Offers Free-forever and Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    87%
  • Momentum
    66%
  • Popularity
    70%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    74%
  • Popularity
    80%

Features

Total Features
12 Features
11 Features
Common Features for All
    API Monitoring Checks if your APIs are available and are performing as expected.
    Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
    Application Performance Metrics Measure the activities, behavior, and performance of a website or application
    Dashboard A digital insight of reports and other workings on a single screen
    Event Logs Records important hardware and software events & responses in a unified and systematic manner.
    Event-based Notification Sends a user notification on the occurrence of a strategically defined event
    Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
    Maintenance Scheduling Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe
    Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
    Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
    Real-user Monitoring Captures each session of real-user on website or application.
    SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance
    Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
    Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
  • + 9 More - Show Less
    • API Monitoring Checks if your APIs are available and are performing as expected.
      Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
      Application Performance Metrics Measure the activities, behavior, and performance of a website or application
      Dashboard A digital insight of reports and other workings on a single screen
      Event Logs Records important hardware and software events & responses in a unified and systematic manner.
      Event-based Notification Sends a user notification on the occurrence of a strategically defined event
      Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
      Maintenance Scheduling Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe
      Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
      Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
      Real-user Monitoring Captures each session of real-user on website or application.
      SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance
      Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
      Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • SaaS/Web/Cloud
    • Mobile - Android
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.8/5 159 user ratings
    Not Available
    Rating Distribution
    • Excellent

      83%
    • Very Good

      16.4%
    • Average

      0.6%
    • Poor

      0%
    • Terrible

      0%
    Not Available
    User Sentiments

      Session Replay Feature, Detailed User Insights, Real-time Monitoring, Comprehensive Analytics

      Confusing Interface, Slow Loading Times, Limited Customization Options, Lack of In-depth Tutorials

      Not Available
    Review Summary

    Overall, users find the product easy to use, with intuitive navigation and straightforward reporting. Customers appreciate its ability to monitor application performance, identify root causes of issues, and provide deep insights into application behavior. They also value the customizable dashboards, proactive alerting system, and integration capabilities. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $0.3. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Germain UX Custom

    Free Forever Free

    Pay As You Go $0.30 $0.30

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Alert
    + 1 More
    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Located in: San Francisco, California
    Contact Details

    +1-415-946-4048

    https://germainapm.com/

    +1 ‪628-223-3515

    https://middleware.io/

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