Genbook vs Timely Comparison

Genbook

Appointment Scheduling Software

4.8 378 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Timely

Appointment Scheduling Software

4.4 281 user ratings

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Overview

Description	Genbook is an online and mobile appointment scheduling solution. Genbook has everything you need to enable online booking, promote your reputation, and manage your business, staff, and customers. Genbook is for all types of health, wellness, beauty, and professional local service providers including salons, spas, barbers, massage, skin care, acupuncturists, chiropractors, eyelash, medical, tanning, photographers, tax, and many more. Read more	The essence of running a successful salon lies in effective and efficient management control over all aspects of the client experience. A fully customizable calendar is available to meet the unique needs of any beauty or hair business. This innovative tool offers the flexibility to manage business operations from any location, while simultaneously allowing clientele to book their appointments at their convenience, round the clock. Whether it's digital reservation capabilities, interfacing with customers, transaction handling, or tailored reward initiatives, each function is meticulously calibrated to meet bespoke needs, reflecting the brand's persona and aiding in the achievement of business goals. The comprehensive performance reports are generated to make informed, confident decisions. TimelyPay, an integrated payment solution used to accept card payments from clients, whether it's through the booking system or the integrated terminals. With over 55,000 hair and beauty professionals across the globe already utilizing Timely, a salon management tool designed to transform business operations, enhance client satisfaction, and provides tools necessary to grow the business. Read more
Pricing Options	Free Trial Not Available	Free Trial Available Starts at $20.00.
SW Score & Breakdown		93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 80% Momentum 64% Popularity 88%
SaaSworthy Awards	# 5 Highly Rated # 3 Most Popular	# 5 Most Popular # 5 Most Popular

Features

Total Features	10 Features	11 Features
Common Features for All	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 7 More - Show Less	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 8 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.8/5 378 user ratings	4.4/5 281 user ratings
Rating Distribution	Excellent 80.4% Very Good 16.9% Average 1.1% Poor 0.5% Terrible 1.1%	Excellent 72.6% Very Good 14.2% Average 3.6% Poor 2.8% Terrible 6.8%
User Sentiments	Not Available	Excellent Customer Support, User-Friendly Interface, Comprehensive Business Management Features, Effective Appointment Scheduling & Reminders Limited Software Integrations, Mobile App Functionality Issues, Inconsistent Data Export Functionality, Occasional System Bugs
Review Summary	Not Available	Users praise Timely for its user-friendly interface, customizable features, and excellent customer support. They appreciate the time-tracking capabilities, invoicing options, project management tools, and reporting functionality. Many users find it easy to use and navigate, even for those new to project management software. Additionally, customers commend Timely's mobile app for its convenience and functionality. However, some users have experienced occasional glitches and bugs, and a few have reported issues with the accuracy of time tracking. Overall, Timely receives positive feedback for its user-friendly design, comprehensive features, and reliable customer support.
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Pricing

Pricing Options	Free Trial Not Available	Free Trial Available Starts at $20.00.
Pricing Plans Monthly Plans Annual Plans		Build $20.00 $20.00 per month Elevate $30.00 $30.00 per month Innovate $35.00 $35.00 per month
	Not Available	View Detailed Pricing

Alternatives

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