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Adobe Experience Manager logo

Adobe Experience Manager

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GatherUp logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Experience.com logo
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Overview

Description GatherUp is a customer experience and online review engine that empowers marketing teams, enable insights and converts customers. This engine promises to be the backbone of a company or individual’s business through reviews and customer feedback. Loved by thousands of SEO service providers, agencies and brands, GatherUp sets up a simple way for the customers to leave the company with a review on the sites that matter. Furthermore, making itself a SaaS solution, the expert team of GatherUp constantly adds and enhances features to grow with the internet and the industry. This software enables adequate feedback and online reviews from the customers to fuel a company’s or brand’s online marketing. GatherUp’s team also provides detailed review monitoring facilities that listen to a brand’s reputation profile across 30+ review sites and brings all of the reviews to one place. Thus managing, responding and reporting on them with ease. Also, the platform with its review widget, conversion pop-up and other features can drive traffic enabling greater visibility of the company’s product or brand. Read more Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $75.00.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    74%
  • Momentum
    64%
  • Popularity
    76%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    75%
  • Momentum
    67%
  • Popularity
    82%

Features

Total Features
5 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 2 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 51 user ratings
    4.7/5 70 user ratings
    Rating Distribution
    • Excellent

      72.5%
    • Very Good

      19.6%
    • Average

      3.9%
    • Poor

      3.9%
    • Terrible

      0%
    • Excellent

      88.6%
    • Very Good

      4.3%
    • Average

      0%
    • Poor

      2.9%
    • Terrible

      4.3%
    User Sentiments
      Not Available

      Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service

      Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing

    Review Summary
    Not Available

    User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $75.00.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Pro $75.00 $75.00 per month

    Pro Plus $99.00 $99.00 per month

    Executive $199.00 $199.00 per month

    Experience.com Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Vendor information

    Company Details Located in: San Jose, California Founded in: 2013 Located in: San Ramon, California Founded in: 2015
    Contact Details

    Not available

    https://gatherup.com/

    (888) 701-4501

    https://www.experience.com/

    Social Media Handles

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