FreshLime vs Signpost Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreshLime

CRM Software

4.3 18 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Signpost

CRM Software

3.9 140 user ratings

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Overview

Description

FreshLime is a customer engagement and retention platform that automates the engagement process and drives more customers to local and service-oriented businesses. Users can capture real-time customer data and send automated messages to the right people through the right devices. With advanced customer analytics, they can also understand customer behaviour and preferences with the help of powerful detailed reports. By segmenting customers into target groups, they can understand the frequency with which customers are likely to buy. Customer groups are termed as Single-Purchase Sallys, Occasional Ollies, and Loyal Larrys to grade their retention states. Businesses can boost their online reputation with automated request for customer reviews and notifications of real-time responses. Users can also easily measure service scores and track the performance of team members. All this makes it easy for customers to find the business on all leading platforms such as Google, Yelp, Facebook, etc. Read more

SignPost is a CRM and marketing automation service that assists small businesses by offering feedback, recommendations, reviews, and insights from customers. It's a cloud-based platform that connects local business owners with their target audiences. Users can use the software to record contacts, send automated emails, and execute marketing campaigns on autopilot. Mia, a smart assistant built into the Signpost platform, is provided by the software. Mia connects to purchases, emails, and phones to produce automatic customer lists based on insights and behavioral data so that customers may receive personalized communications. Signpost helps you convert a strong local reputation into internet authority. Customers may easily rate and review your business using Signpost. From a single messaging center, communicate with customers across the project. Additionally, SignPost assists organizations with marketable contact lists by automatically syncing consumer data. Customers' existing communication methods, such as phones, SMS, purchases, and social networking profiles, are all integrated into Signpost. Pricing is based on a monthly subscription, with live chat and phone assistance available. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Starts at $350.0.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

72%
Momentum

66%
Popularity

77%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

78%
Momentum

67%
Popularity

78%

Features

Total Features	5 Features	24 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 2 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 16 More - Show Less
Unique Features	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 18 user ratings	3.9/5 140 user ratings
Rating Distribution	Excellent 72.2% Very Good 5.6% Average 11.1% Poor 5.6% Terrible 5.6%	Excellent 60.7% Very Good 10.7% Average 6.4% Poor 2.9% Terrible 19.3%
User Sentiments	Not Available	Automated Review System, Ease of Use, Effective Email Marketing, Increased Online Reviews Limited Customization Options, Aggressive Sales Tactics, Difficult Cancellation Process, Lack of Transparency in Contract Terms
Review Summary	Not Available	Signpost is generally well-received and appreciated for its user-friendly interface, comprehensive project management functionalities, and seamless integrations with various tools. Users highlight its ability to streamline workflows, enhance collaboration, and facilitate effective task tracking. However, some reviewers express concerns regarding occasional glitches, limited customization options, and the need for improved reporting capabilities. Additionally, a few users mention that the learning curve can be steep, especially for those unfamiliar with project management software.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $350.0.
Pricing Plans Monthly Plans Annual Plans	FreshLime Custom	Signpost $350.00 $350.00 per month
	View Detailed Pricing	View Detailed Pricing

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