FreshLime vs Miss CRM Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreshLime

CRM Software

4.3 18 user ratings

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreshLime is a customer engagement and retention platform that automates the engagement process and drives more customers to local and service-oriented businesses. Users can capture real-time customer data and send automated messages to the right people through the right devices. With advanced customer analytics, they can also understand customer behaviour and preferences with the help of powerful detailed reports. By segmenting customers into target groups, they can understand the frequency with which customers are likely to buy. Customer groups are termed as Single-Purchase Sallys, Occasional Ollies, and Loyal Larrys to grade their retention states. Businesses can boost their online reputation with automated request for customer reviews and notifications of real-time responses. Users can also easily measure service scores and track the performance of team members. All this makes it easy for customers to find the business on all leading platforms such as Google, Yelp, Facebook, etc. Read more

With Miss CRM, you can increase your visibility into lead’s details, see a significant bounce in client service, satisfaction & customer retention than before. Get very detailed insights into your employee's activities and performance. Automate your SMS and Mail communication to optimize your communication. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Offers Free-forever plan.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

72%
Momentum

66%
Popularity

77%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

65%
Reviews

60%
Momentum

62%
Popularity

72%

Features

Total Features	5 Features	2 Features
Common Features for All	Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Referral Tracking Track and manage your referred customers. + 2 More - Show Less	Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Referral Tracking Track and manage your referred customers.

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android	SaaS/Web/Cloud Mobile - Android
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 18 user ratings	Not Available
Rating Distribution	Excellent 72.2% Very Good 5.6% Average 11.1% Poor 5.6% Terrible 5.6%	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	FreshLime Custom	Beginner Free Advance Others Smart Business Others Advance Plus Others
	View Detailed Pricing	View Detailed Pricing

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