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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Flexport logo
Drop Shipping Software

3.6 114 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendrop logo
Drop Shipping Software

4.8 4,934 user ratings

View Details

Overview

Description Flexport is a freight forwarder and customs broker solution for logistics companies. It provides a customer service team that tracks data in real-time, gives alerts about daily actions and generates insights. Users get to manage all of their workflows with just a single click. It brings the working team, suppliers and Flexport experts together for seamless communication, besides clarifying every detail. Users get visual alerts and updates to manage and control the supply chain efficiently. With every booking, they get a digitised document comprising all the details of shipping and prioritised task lists. This helps organisations to know what actions they have to take and assist them to deliver on time securely. Flexport supports all modes of transport, whether it’s air, ocean (including FCL and LCL shipping), truck or rail freight. The platform also offers additional services such as Cargo Insurance, Trade Finance and Customs Brokerage. Shipping services within the US and Canada benefit from reduced tariff costs with its tariff mitigation tool and Duty Drawbacks. Read more Zendrop is an eCommerce marketplace, serving a variety of business metrics like expedited shipping, private labelling, automated fulfilment world-class support and more. Organizations aiming to reach out to customers located across the globe can trust Zendrop with their business processes. Also, the software offers top-class shipping options within the dropshipping space, besides enabling users to streamline custom packaging facilities for their products. A world-class support team, functions throughout the day, offering adequate solutions to the queries raised through live chat support. Zendrop lets organizations customize their winning products to stand out from the market competition and enhance business sales. Brands can also send personalized thank you cards to their clients, enhancing their retention rates. Moreover, an accurate dashboard featured by the eCommerce marketplace lets owners measure their sales performance and take relevant decisions adequately. In order to operate with Zendrop, users need to link their store, import products, fulfil orders and let the software take care of all the hassles related to the shipment. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $33.25. Offers Free-forever plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    88%
  • Momentum
    68%
  • Popularity
    86%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    88%
  • Momentum
    75%
  • Popularity
    85%
SaaSworthy Awards # 5 Most Popular # 6 Fastest Growing # 6 Most Popular

Features

Total Features
10 Features
11 Features
Common Features for All
    Automated Supply Orders Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors
    Bulk Orders Facilitates to fulfill bulk and multiple orders at once
    Customer Service Management Helps to streamline the conversations with the customers about the order status
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Pricing Optimization Facility to set either fixed or competitive price markup
    Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository
    Real-time Order Tracking Enables tracking the status of orders along with their activities, etc.
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping
    Sourcing Management Helps to create supplier profiles with supplier details, products, and delivery practices
    Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc
  • + 7 More - Show Less
    • Automated Supply Orders Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors
      Bulk Orders Facilitates to fulfill bulk and multiple orders at once
      Customer Service Management Helps to streamline the conversations with the customers about the order status
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Pricing Optimization Facility to set either fixed or competitive price markup
      Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository
      Real-time Order Tracking Enables tracking the status of orders along with their activities, etc.
      Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
      Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping
      Sourcing Management Helps to create supplier profiles with supplier details, products, and delivery practices
      Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    3.6/5 114 user ratings
    4.8/5 4,934 user ratings
    Rating Distribution
    • Excellent

      58.8%
    • Very Good

      5.3%
    • Average

      0.9%
    • Poor

      3.5%
    • Terrible

      31.6%
    • Excellent

      85.7%
    • Very Good

      9.2%
    • Average

      2%
    • Poor

      0.4%
    • Terrible

      2.8%
    User Sentiments

      User-Friendly Platform, Shipment Tracking and Visibility, Great Customer Service, Excellent Communication

      Inaccurate Delivery Estimates, Unexpected Additional Charges, Inexperienced and Unresponsive Staff, Poor Communication and Delays

      Excellent Customer Service, Fast Response Time, User-Friendly Interface, Wide Product Selection

      Inconsistent Product Quality, Slow Shipping Times, Inaccurate Product Descriptions, Unhelpful Support Responses

    Review Summary

    User reviews for Flexport are mixed, with a significant focus on customer service and pricing. While many users appreciate the platform's ease of use, real-time tracking, and dedicated account managers, others report inconsistent communication, hidden fees, and delays in shipments. Some praise the company's responsiveness and problem-solving abilities, while others criticize a lack of accountability and proactive support. Ultimately, Flexport's effectiveness appears to vary depending on individual experiences and the specific needs of each customer.

    Overall, users appreciate Zendrop's user-friendly interface, extensive product catalog, and fast shipping, deeming it suitable for beginners and experienced dropshippers alike. However, concerns arise regarding customer support responsiveness and occasional issues with product quality and order fulfillment. Users suggest improving communication channels, enhancing product quality control, and streamlining the order fulfillment process to elevate the overall user experience.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Starts at $33.25. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Flexport Custom

    Free Free

    Pro $33.25 $49.00 per month

    Plus $45.75 $79.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Add Shipments Tags
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2013 Located in: New York, New York Founded in: 2019
    Contact Details

    +1 415-231-5252

    https://www.flexport.com/

    Not available

    https://www.zendrop.com/

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