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Loyalty Management Software

4.8 2,784 user ratings

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Overview

Description Fivestars, their mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 40 million people use Fivestars to get rewarded at more than 13,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with an all-in-one marketing program. Fivestars drives over $2.5 billion in local commerce across its network per year. Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others. Read more The LevelUp omnichannel loyalty and CRM platform gather data from all in-store and order-ahead transactions, enabling merchants to develop and implement targeted marketing campaigns to increase customer spend and frequency. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available

Technical Details

Organization Types Supported
  • Medium Business
  • Small Business
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.8/5 2,784 user ratings
4.6/5 15 user ratings
Rating Distribution
  • Excellent

    88.6%
  • Very Good

    8.2%
  • Average

    1.6%
  • Poor

    0.9%
  • Terrible

    0.8%
  • Excellent

    80%
  • Very Good

    6.7%
  • Average

    6.7%
  • Poor

    6.7%
  • Terrible

    0%
User Sentiments

    Reward System, Ease of Use, Friendly Staff, Great Customer Service

    App Crashes, App Freezes, Inaccurate Point Tracking, Rewards Redemption Issues

    Not Available
Review Summary

Users appreciate FiveStars' ease of use, customizable features, and positive impact on customer engagement and revenue. Reviewers highlight the platform's intuitive interface, user-friendly dashboard, and straightforward setup process. They also praise the customizable templates, automated review requests, and detailed analytics that provide valuable insights into customer feedback. Furthermore, users report improved customer engagement, increased online reviews, and a boost in revenue attributed to FiveStars' effective reputation management capabilities.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
Pricing Plans
Monthly Plans Annual Plans

Essentials Custom

Pro Custom

 
View Detailed Pricing
Not Available

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: San Francisco, California Founded in: 2011 Founded in: 2008
Contact Details

Not available

https://www.fivestars.com/

Not available

https://www.thelevelup.com/

Social Media Handles

Not available

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