Giftbit |
| Description | Fivestars, their mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 40 million people use Fivestars to get rewarded at more than 13,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with an all-in-one marketing program. Fivestars drives over $2.5 billion in local commerce across its network per year. Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others. Read more | Annex Cloud is an intuitive customer loyalty management software that helps businesses strengthen their customer relationships, keep off competitive offers and improve customer lifetime value simultaneously. The software also enables users to integrate accurate loyalty marketing strategies into their eCommerce website and digital marketing campaigns as per need. Users can even proceed to streamline effective loyalty programs that work for every sales channel, whether it's online or offline. Further, the receipt scanning feature of Annex Cloud, enables customers to submit their receipts to any store branch and earn rewards in an instant. It also helps brands to retain customers and increase purchase frequency adequately. Reward and incentive engine, present within the same helps companies plan out rewards and distribute them to customers within or without loyalty programs. Companies can also distribute rewards based on actions like social media engagement rates, signing up for newsletters, writing reviews, attending in-store events and more. Read more |
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Reward System, Ease of Use, Friendly Staff, Great Customer Service App Crashes, App Freezes, Inaccurate Point Tracking, Rewards Redemption Issues |
Customer Service, Referral Program, Easy Implementation, Customizable Solutions Platform Usability, Backend Integration, Limited Functionality, Lack of Timely Bug Fixes |
| Review Summary |
Users appreciate FiveStars' ease of use, customizable features, and positive impact on customer engagement and revenue. Reviewers highlight the platform's intuitive interface, user-friendly dashboard, and straightforward setup process. They also praise the customizable templates, automated review requests, and detailed analytics that provide valuable insights into customer feedback. Furthermore, users report improved customer engagement, increased online reviews, and a boost in revenue attributed to FiveStars' effective reputation management capabilities. |
Annex Cloud users consistently praise the platform's ease of use, integration capabilities, and robust features. They particularly appreciate the customer support team's responsiveness and willingness to address challenges and customize solutions. While some users note initial integration hurdles or a somewhat complex user interface, these issues are often resolved quickly with the help of the Annex Cloud team. Overall, the platform is lauded for its ability to drive customer engagement, enhance loyalty programs, and increase customer acquisition, making it a valuable tool for businesses seeking to optimize their marketing efforts. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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| Company Details | Located in: San Francisco, California Founded in: 2011 | Located in: Los Angeles, California Founded in: 2010 |
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+1 866-802-8806 |
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