FirstHive vs ZEPIC Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FirstHive

Customer Data Platform (CDP)

4.6 25 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZEPIC

Customer Data Platform (CDP)

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Overview

Description

FirstHive is a robust Customer Data Management Platform used by consumer marketers and brands to control their online and offline first-party customer data. It provides highly personalised marketing campaign generation facilities to increase sales and conversions in real-time. The platform is full-stacked with a wide variety of essential tools, benefiting marketers, IT leaders and data analysts alike. Firstly, marketers can use FirstHive’s intuitive capabilities to offer predictive recommendations, besides streamlining clear communication with customers. Secondly, they can also depend on the same to manage cross-channel campaigns and indulge in customer engagement journeys in real-time. For IT leaders, FirstHive comes as a CCPA and GDPR-compliant platform, ensuring data privacy and portability in real-time. Furthermore, FirstHive can also be used to streamline out of the box integrations to work with all major CRMs, ERPs and Social Channels. Also, FirstHive plays well with BI tools, offering accurate data visualisation facilities in real-time. Read more

ZEPIC’s AI-powered customer engagement platform revolutionizes how businesses connect with their audience. It combines data unification, omni-channel outreach, and advanced automation to empower marketers with smarter, faster tools. Its built-in CDP integrates data from over 50 tools, creating a complete 360-degree view of each customer. Zenie, ZEPIC’s AI engine, transforms fragmented data into actionable insights to uncover hidden segments, predict customer needs, and deliver personalized customer journeys. Marketers can design and launch multi-channel campaigns across email, WhatsApp, and more, crafting tailored messages that resonate. Its intuitive team inbox consolidates customer interactions, enabling seamless real-time conversations and a focus on high-intent leads, improving conversions. With robust analytics and reporting, ZEPIC’s dashboards and flow reports offer live performance tracking, allowing marketers to optimize campaigns dynamically. Whether it’s managing workflows or scaling personalized engagement, ZEPIC simplifies the complex, giving teams the freedom to focus on creativity and growth. Read more

Pricing Options

Free Trial Not Available
Starts at $2500.00. Offers Custom plan.

Free Trial Available
Starts at $99.0. Offers Free-forever plan.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

80%
Momentum

62%
Popularity

74%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

60%
Momentum

69%
Popularity

70%

Features

Total Features	8 Features	5 Features
Common Features for All	360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard. Audience Builder Allows to segment the customers/subscribers using attributes and personas. Behavior Tracking A tracking tool that facilitates fostering positive customer reaction Data Cleansing Helps in verifying/correcting/modifying inaccurate or coarse data from database Data Orchestration Automated process to integrate and sync data across multiple marketing channels Data Source Import customer data from several sales and marketing channels Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union Hyper Targeting Delivering Ad content to extremely relevant interest group segments. Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements. + 5 More - Show Less	360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard. Audience Builder Allows to segment the customers/subscribers using attributes and personas. Behavior Tracking A tracking tool that facilitates fostering positive customer reaction Data Cleansing Helps in verifying/correcting/modifying inaccurate or coarse data from database Data Orchestration Automated process to integrate and sync data across multiple marketing channels Data Source Import customer data from several sales and marketing channels Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union Hyper Targeting Delivering Ad content to extremely relevant interest group segments. Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements. + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 25 user ratings	Not Available
Rating Distribution	Excellent 56% Very Good 44% Average 0% Poor 0% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $2500.00. Offers Custom plan.	Free Trial Available Starts at $99.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Growth $2,500.00 $2,500.00 per month Enterprise Custom	Starter Free Growth $99.00 $119.00 per month Pro $152.00 $183.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All FirstHive Alternatives	View All ZEPIC Alternatives