ServiceTitan |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Fieldez browser-based field service management software is a feature-rich and highly flexible option available to the users. This has intelligent rule-based auto-scheduling, custom dashboard and 3rd party integration with many other popular applications. This software supports digital signature. The most notable features that this field service management software possesses are attendance management, documents management, powerful analytics, route optimization, real-time job tracking capabilities etc. In billing and invoicing arena as well, the software helps the users with equal efficiency. It has excellent customer service & includes a customer portal. It supports chat & collaboration. Read more | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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7 Features
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| Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| User Sentiments |
User-Friendly Interface, Real-Time Updates, Efficient Customer Support, Customizable Workflows Occasional App Performance Issues (Slow Loading/Syncing), Limited Third-Party Integrations, Inconsistent Mobile App Experience, Reporting Features Need Improvement |
Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost |
| Review Summary |
Users praise FieldEZ for its user-friendly interface and ease of use, citing that even non-tech-savvy individuals can quickly learn and navigate the platform. Its customizable features and adaptability to various industries and business sizes are also highly commended. Additionally, customers appreciate the comprehensive range of field service management capabilities, including scheduling, dispatching, tracking, and invoicing, which streamline operations and improve efficiency. However, some users mention occasional glitches and bugs that need addressing, and others express a desire for more robust reporting and analytics functionalities. |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Fieldez Custom |
Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 20 More
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Not Available |
| Videos |
+ 1 More
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| Company Details | Located in: Karnataka, India | Located in: San Francisco, California |
| Contact Details |
+91 80-45367777 |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
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