FeedbackLink vs CIOPulse Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FeedbackLink

NPS Software

Visit Website

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FeedbackLink software is a platform used to collect reviews and customer feedback with a feedback link. Set up custom survey questions for customers to route complaints to the channels. The NPS is a score to measure the customer loyalty to automate business workflows. Small, Medium companies make use of the software. Read more

CIOPulse is an internal customer feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your customers' devices. Track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Display customer feedback live, enabling your support staff to immediately see how their behavior impacts service quality. Read more

Pricing Options

Free Trial Available
Starts at $15.00. Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

63%
Popularity

70%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

61%
Popularity

65%

Features

Total Features	15 Features	9 Features
Common Features for All	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Widget Survey Survey widgets that can be attached to your web page + 12 More - Show Less	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Widget Survey Survey widgets that can be attached to your web page + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	NA	Available

Pricing

Pricing Options	Free Trial Available Starts at $15.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Learn $15.00 $15.00 per month Engage $39.00 $39.00 per month Soar $299.00 $299.00 per month Enterprise Custom	Business Others Corporate Others Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	HockeyStack Surveys FeedbackLink Vs HockeyStack Surveys GrowthScore 4 1 ratings FeedbackLink Vs GrowthScore UserSpeaks 1 1 ratings FeedbackLink Vs UserSpeaks Freshsurvey SoluCX FeedbackLink Vs SoluCX	SoluCX CIOPulse Vs SoluCX FeedbackLink CIOPulse Vs FeedbackLink GrowthScore 4 1 ratings CIOPulse Vs GrowthScore Freshsurvey HockeyStack Surveys CIOPulse Vs HockeyStack Surveys
	View All FeedbackLink Alternatives	View All CIOPulse Alternatives