eZnet CRM vs CRM and Deals for Zendesk Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eZnet CRM

CRM Software

4.3 3 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CRM and Deals for Zendesk

CRM Software

4.7 14 user ratings

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Overview

Description

eZnet CRM Platform for Integrated Business Operations. eZnet CRM provides the tools to help you manage your current and future customers using technology that integrates sales and marketing platforms. eZnet CRM offers excellent support and customer service provided by highly skilled and knowledgeable support staff. eZnet CRM provides a forum where questions relating to the product can be addressed as well as sharing ideas to improve future releases of the product. User the Social CRM feature to gain leads via Facebook, LinkedIn & Twitter. Read more

With CRM and Deals for Zendesk, can revolutionize sales process. This powerful add-on enables customer service team to close deals right from their tickets. They can now keep track of leads easily, view customer profiles with all the data in one place, and always be up to date on the most recent customer interactions to ensure higher satisfaction ratings. It provides real-time insights so that customers are better informed about new offers or discounts that might interest them, making sure no opportunity is lost. Moreover, conversion is smoother than ever with the simplest lead management system imaginable! Plus, this add-on has an integrated analytics feature to help understand which deals were closed and where prospects fall off in the process. Make it easier to improve sales efficiency with CRM and Deals for Zendesk today! Read more

Pricing Options

Free Trial Available
Starts at $10.00.

Free Trial Not Available
Starts at $6.00.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

69%
Momentum

62%
Popularity

69%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%
Reviews

68%
Momentum

61%
Popularity

63%

Features

Total Features	19 Features	4 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 14 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 1 More - Show Less
Unique Features	Customization Helps to customize the system for use in industry-specific use cases Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Customization Helps to customize the system for use in industry-specific use cases Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android	SaaS/Web/Cloud Mobile - Android
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 3 user ratings	4.7/5 14 user ratings
Rating Distribution	Excellent 33.3% Very Good 66.7% Average 0% Poor 0% Terrible 0%	Excellent 71.4% Very Good 28.6% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $10.00.	Free Trial Not Available Starts at $6.00.
Pricing Plans Monthly Plans Annual Plans	STANDARD $10.00 $10.00 per user / month PROFESSIONAL $15.00 $15.00 per user / month ENTERPRISE $30.00 $30.00 per user / month PRIVATE CLOUD $30.00 $30.00 per user / month	Lite $6.00 $6.00 per user / month Pro $9.00 $9.00 per user / month Enterprise $59.00 $59.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All eZnet CRM Alternatives	View All CRM and Deals for Zendesk Alternatives