BirdEye |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more | StackTome is a powerful reputation management software that simplifies the process of gathering positive customer reviews across multiple platforms. With its seamless integration, users can easily import review and order data from their e-commerce and review platforms in just a few clicks. The software allows businesses to segment their audience based on purchase behavior, enabling targeted and personalized review invitation campaigns. By setting up branded email campaigns with automated follow-ups, users can reach customers at the perfect moment to encourage positive feedback. Beyond gathering reviews, StackTome offers advanced tools to track and compare performance metrics like conversion rates, average order values, and customer lifetime value. With a centralized dashboard, users can send campaigns, track performance, and get notified as soon as a review is received. Customer feedback is handled efficiently with options to respond via Zendesk or email and follow up with tailored email sequences. StackTome ensures its reputation stays strong, all while saving time and improving customer satisfaction. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
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| User Rating |
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| User Sentiments |
Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing |
Not Available
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| Review Summary |
User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Experience.com Custom |
Free Free Basic $97.00 $97.00 per month Standard $197.00 $197.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: San Ramon, California Founded in: 2015 |
Not available |
| Contact Details |
(888) 701-4501 |
Not available |
| Social Media Handles |
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