BirdEye |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more | ServiceFame is transforming the way local home service businesses manage their online reputations. This innovative reputation management software equips small businesses like lawn care, house cleaning, and HVAC services with the tools they need to boost their online reputation and build trust with customers. The platform’s effortless feedback collection system simplifies the process of gathering customer insights by sending quick surveys after each service. This allows businesses to automatically request Google reviews from satisfied clients, enhancing their online visibility. With ServiceFame, managing negative reviews becomes a breeze, as monitoring feedback through the dashboard allows for swift resolution of customer issues, turning potential setbacks into growth opportunities. By streamlining the customer feedback process, ServiceFame ensures that businesses can focus on delivering exceptional service while leveraging the power of reviews to attract more clients. Whether it’s capturing valuable customer opinions or effortlessly increasing online ratings, ServiceFame stands out as a vital partner for any home service business aiming to thrive in today’s competitive market. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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3 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing |
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| Review Summary |
User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Experience.com Custom |
Rising Star Plan Others Superstar Plan $49.00 $49.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: San Ramon, California Founded in: 2015 |
Not available |
| Contact Details |
(888) 701-4501 |
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| Social Media Handles |
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