BirdEye |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more | Home Service MVP is a game-changer for local home service businesses like lawn care, house cleaning, power washing, HVAC, painting, and snow removal. This customer feedback and online review management tool is designed to help small businesses build better customer relationships and attract more clients effortlessly. With Home Service MVP, businesses can streamline their feedback process, making it easier for customers to leave reviews and boosting their online reputation. The platform’s advanced reputation management features allow business owners to quickly manage negative reviews and turn a job well done into 5-star reviews in minutes. Linking their Google review profile and customer management platform provides a seamless experience for both they and their clients. Best of all, getting started with Home Service MVP takes less than five minutes! Sign up today and start receiving valuable customer feedback and reviews immediately. It's time to build trust with their customers and enhance their online presence effortlessly. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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4 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing |
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| Review Summary |
User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Experience.com Custom |
Starter MVP Plan Others Growth MVP Plan Others |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: San Ramon, California Founded in: 2015 |
Not available |
| Contact Details |
(888) 701-4501 |
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| Social Media Handles |
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