Exceptionless vs Request Tracker Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Exceptionless

Bug Tracking Software

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Request Tracker

Bug Tracking Software

4 10 user ratings

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Overview

Description

Exceptionless provides real-time error reporting. The dashboard provides a beautiful, high-level view of your project’s exception and event history. You can quickly view the health of your application, measure end-user experience from real users, and intelligently view the most frequent and most recent errors for your application. Exceptionless automatically tracks a lot of the contextual information about an error that will help you fix the bug fast. Read more

Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For developers familiar with Bootstrap, it means it will now be much easier to customize RT's UI or even create your own new themes using the Bootstrap toolkit as a base. Read more

Pricing Options

Free Trial Not Available
Starts at $15.00. Offers Free-forever plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

60%
Momentum

64%
Popularity

74%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

71%
Momentum

61%
Popularity

70%

Features

Total Features	3 Features	5 Features
Common Features for All	Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved	Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	Not Available	4/5 10 user ratings
Rating Distribution	Not Available	Excellent 50% Very Good 10% Average 30% Poor 10% Terrible 0%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $15.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Small $15.00 $15.00 per month Medium $49.00 $49.00 per month Large $99.00 $99.00 per month Extra Large $199.00 $199.00 per month Enterprise $499.00 $499.00 per month	Request Tracker Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Crash Catch Exceptionless Vs Crash Catch ReportBugz Exceptionless Vs ReportBugz TrackJS 4.8 17 ratings Exceptionless Vs TrackJS Disbug Exceptionless Vs Disbug BugHost 4 3 ratings Exceptionless Vs BugHost	ReportBugz Request Tracker Vs ReportBugz Jira 4.4 6,834 ratings Request Tracker Vs Jira osTicket 4.6 58 ratings Request Tracker Vs osTicket BoldDesk 4.7 43 ratings HelpDesk 4.5 81 ratings
	View All Exceptionless Alternatives	View All Request Tracker Alternatives