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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice logo
Call Center Software

3.2 51 user ratings

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VoIP Providers

4.2 698 user ratings

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Overview

Description eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more
Pricing Options
  • Free Trial Available
  • Starts at $6.25.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    79%
  • Momentum
    62%
  • Popularity
    84%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online

Reviews & Ratings

User Rating
3.2/5 51 user ratings
4.2/5 698 user ratings
Rating Distribution
  • Excellent

    47.1%
  • Very Good

    7.8%
  • Average

    3.9%
  • Poor

    2%
  • Terrible

    39.2%
  • Excellent

    52.9%
  • Very Good

    29.1%
  • Average

    8.3%
  • Poor

    1.3%
  • Terrible

    8.5%
User Sentiments
    Not Available

    Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail

    Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support

Review Summary
Not Available

Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $6.25.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

eVoice Lite $6.25 $7.50 per user / month

eVoice Unlimited $16.25 $19.50 per user / month

eVoice Unlimited Plus $15.83 $19.00 per user / month

eVoice Unlimited Pro $15.00 $18.00 per user / month

Live Receptionist Standard $129.95 $129.95 per month

Live Receptionist Plus $179.95 $179.95 per month

Live Receptionist Pro $399.95 $399.95 per month

Grasshopper Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Reporting Call forwarding
Videos Video Thumbnail
+ 3 More
Not Available

Vendor information

Company Details Located in: Los Angeles, California Founded in: 2000 Located in: Boston, Massachusetts
Contact Details

(877) 581-5789

https://www.evoice.com/

Not available

https://grasshopper.com/

Social Media Handles

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