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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Evergage logo
Customer Data Platform (CDP)

4.2 695 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Evergage is a leading salesforce interaction management and personalization solution developed to make one-on-one engagement easy and effective using AI-powered technology. It enables you to obtain detailed insights on your customers and to deliver cross-channel experiences with personalization with Artificial Intelligence. With Evergage, you can automatically catalog all of your content and products including your metadata and capture details of weather, industry, geo-location, company, and much more. You can additionally monitor digital behavior and join it with offline behavior and email to learn intent, interests, and affinities of your clients. Evergage further enables you to extract transaction data and attributes from any source with the use of API, ETL, JavaScript, and connectors. Users can make use of sophisticated AI and real-time segmentation; recommend content and products to customers, customize, manage, and tune the algorithms according to your personalization. Users can also guide their customers to follow the most feasible path and connect both their offline and online moments. Evergage offers an easy-to-use mobile app to trigger personalized messages and track customer experience apart from a free trial version of the platform to try out its various professional features. Read more Arm Treasure Data is a platform that consolidates the customer data from all kinds of offline, online, and IoT devices to provide important business insights that are needed for propelling the growth of the business. It is an independent CDP which is proven to solve even the most complicated data issues for any enterprise. Ingesting all types of data is extremely convenient, with over 150 schema-flexible connectors that can work with all existing technologies. Their dedicated development teams constantly develop and maintain these ready-to-use connectors. The tool also offers enterprise-level security, continuity, and scalability, which allows the companies to utilize the full potential of the customer data to provide exceptional brand experiences. Some of the key advantages of the platform include capturing online and offline customer interactions, understanding precise details of how brands interact, increasing the customer engagement as well as brand loyalty, and providing personalized content for engaging the customers in the right way. All these features allow the brand to grow their business and also quantify their success. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    93%
  • Momentum
    60%
  • Popularity
    85%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    94%
  • Momentum
    63%
  • Popularity
    94%

Features

Total Features
9 Features
6 Features
Common Features for All
    360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard.
    Audience Builder Allows to segment the customers/subscribers using attributes and personas.
    Behavior Tracking A tracking tool that facilitates fostering positive customer reaction
    Data Enrichment A value-addition process of improving lead quality with new attributes.
    Data Source Import customer data from several sales and marketing channels
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Hyper Targeting Delivering Ad content to extremely relevant interest group segments.
    Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email
    Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements.
  • + 6 More - Show Less
    • 360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard.
      Audience Builder Allows to segment the customers/subscribers using attributes and personas.
      Behavior Tracking A tracking tool that facilitates fostering positive customer reaction
      Data Enrichment A value-addition process of improving lead quality with new attributes.
      Data Source Import customer data from several sales and marketing channels
      Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
      Hyper Targeting Delivering Ad content to extremely relevant interest group segments.
      Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email
      Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements.
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 695 user ratings
    4.2/5 928 user ratings
    Rating Distribution
    • Excellent

      39.6%
    • Very Good

      43.5%
    • Average

      15.1%
    • Poor

      1.9%
    • Terrible

      0%
    • Excellent

      34.2%
    • Very Good

      54.1%
    • Average

      10.1%
    • Poor

      1.6%
    • Terrible

      0%
    User Sentiments

      Real-Time Personalization, Excellent Customer Support, Powerful Segmentation Capabilities, Extensive Integrations

      Unintuitive User Interface, Steep Learning Curve, Occasional Software Bugs, Complex Campaign Setup

      Comprehensive Customer Data Management, Seamless Integration Capabilities, Effective Data Segmentation, User-Friendly Interface

      Steep Learning Curve, Complex Initial Setup, Limited Customization Options, Occasional Technical Issues

    Review Summary

    Evergage is praised for its user-friendly interface, robust segmentation and targeting capabilities, and ability to deliver personalized experiences across multiple channels. Reviewers highlight its ease of use and the ability to create personalized campaigns quickly and efficiently. The platform's real-time data and analytics capabilities are also seen as strengths, enabling users to track customer behavior and optimize campaigns accordingly. Additionally, Evergage's customer support is consistently commended for its responsiveness and helpfulness. However, some reviewers mention the complexity of the platform, requiring a dedicated team to manage and maintain effectively.

    Users praise Treasure Data's user-friendly interface, robust data integration capabilities, and ability to handle large data volumes efficiently. Its flexibility and customization options are also highly regarded, allowing users to tailor the platform to their specific needs. Additionally, reviewers commend the platform's strong customer support, with many highlighting the responsiveness and helpfulness of the support team. However, some users mention occasional performance issues and a learning curve associated with using the platform's advanced features.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Standard Custom

    Premier Custom

    Signature Custom

    Arm Treasure Data Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots User Segment Funnel Object Dashboard
    + 1 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Somerville, Massachusetts Founded in: 2010 Located in: Mountain View, California
    Contact Details

    +1 888-310-0589

    https://www.evergage.com/

    +1.866.899.5386

    https://www.treasuredata.com/

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