Emetti vs Wrrk Comparison | SaaSworthy.com

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Emetti

Help Desk Software

Get Free Advice

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wrrk

Help Desk Software

Get Free Advice

Overview

Description

Emetti Announce is a changelog as a service used to build your newsfeed. Prepare announcements, and send posts from your newsfeed to social media distribution. Engage your customers with current product updates and special announcements. Collaborate with your team and collect feedback to optimize your performance. Professionals, Small, Medium, and Large companies make use of the software. Read more

At wrrk, believe that every company should have a world-class customer service organization. To make that a reality, it built an on-demand customer service team that provides white-glove support via email, chat, and phone. The team consists of knowledgeable customer service professionals who are dedicated to providing an excellent customer experience for companies of all sizes, from startups to large enterprises. Read more

Pricing Options

Free Trial Available
Starts at $19.00.

Free Trial Available
Starts at $3.25.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

62%
Popularity

65%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

64%
Popularity

72%

Features

Total Features	11 Features	4 Features
Common Features for All	Alerts (Escalation) Helps to route critical tickets to the boss or in-house experts and alerting against them when such come Automated Routing It helps in automatically directing queries and data to the appropriate agent. Contract (SLA Management) Helps to manage, automating and organizing important aspects concerning a service-level agreement Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences. Incident Management Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future Known Issue Management Helps to tackle and to manage familiar issues or routine challenges Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Multi-Channel Communication Helps in receiving queries and offering help through multiple channels Social Media Integration Enables integrating the software with social media for better reach and coverage Surveys & Feedback Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 8 More - Show Less	Alerts (Escalation) Helps to route critical tickets to the boss or in-house experts and alerting against them when such come Automated Routing It helps in automatically directing queries and data to the appropriate agent. Contract (SLA Management) Helps to manage, automating and organizing important aspects concerning a service-level agreement Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences. Incident Management Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future Known Issue Management Helps to tackle and to manage familiar issues or routine challenges Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Multi-Channel Communication Helps in receiving queries and offering help through multiple channels Social Media Integration Enables integrating the software with social media for better reach and coverage Surveys & Feedback Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 1 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Pricing

Pricing Options	Free Trial Available Starts at $19.00.	Free Trial Available Starts at $3.25.
Pricing Plans Monthly Plans Annual Plans	Essential $19.00 $19.00 per month Standard $49.00 $49.00 per month Professional $99.00 $99.00 per month	Platform $3.25 $3.25 USA Dedicated $4,200.00 $4,200.00 Global Dedicated $2,000.00 $2,000.00
	View Detailed Pricing	View Detailed Pricing

Alternatives

	AnnounceKit 4.9 56 ratings Announceway HelpDesk 4.5 81 ratings Emetti Vs HelpDesk EngageBay Helpdesk System Emetti Vs EngageBay Helpdesk System BoldDesk 4.7 43 ratings Emetti Vs BoldDesk	HelpDesk 4.5 81 ratings Wrrk Vs HelpDesk Teamwork Desk 4.5 84 ratings Wrrk Vs Teamwork Desk ThriveDesk 4.9 31 ratings Wrrk Vs ThriveDesk Wowdesk 4.7 10 ratings Wrrk Vs Wowdesk CRMdesk 4.3 110 ratings Wrrk Vs CRMdesk
	View All Emetti Alternatives	View All Wrrk Alternatives