effi vs Request Tracker Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

effi

Bug Tracking Software

4 1 user ratings

View Details

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Request Tracker

Bug Tracking Software

4 10 user ratings

View Details

Overview

Description

effi is a cross-platform application by enabling issue reporting & project management. Mainly, aimed at UI & UX designers & developers, its objective is to facilitate the workflow process in mobile quality assurance & application development by providing two main features. effi app offers the possibility to synchronize screenshots with marked issue spots directly from mobile to effi website. effi web allows to write feedback & comments for said screenshots but also provides a complete task management system which can be synchronized with Jira. Read more

Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For developers familiar with Bootstrap, it means it will now be much easier to customize RT's UI or even create your own new themes using the Bootstrap toolkit as a base. Read more

Pricing Options

Free Trial Not Available
Offers Free-forever plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

67%
Momentum

62%
Popularity

66%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

71%
Momentum

66%
Popularity

70%

Features

Total Features	8 Features	5 Features
Common Features for All	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 5 More - Show Less	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4/5 1 user ratings	4/5 10 user ratings
Rating Distribution	Excellent 0% Very Good 100% Average 0% Poor 0% Terrible 0%	Excellent 50% Very Good 10% Average 30% Poor 10% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	effi Free Plan Free	Request Tracker Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ReportBugz effi Vs ReportBugz Disbug effi Vs Disbug The Bug Squasher 5 3 ratings effi Vs The Bug Squasher BugBattle zipBoard 4.4 102 ratings effi Vs zipBoard	ReportBugz Request Tracker Vs ReportBugz Jira 4.4 6,834 ratings osTicket 4.9 14 ratings BoldDesk 4.7 43 ratings HelpDesk 4.4 50 ratings
	View All effi Alternatives	View All Request Tracker Alternatives