edge CRM vs SpiceCSM Engagement Suite Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

edge CRM

CRM Software

4.7 58 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpiceCSM Engagement Suite

CRM Software

4.5 11 user ratings

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Overview

Description

edge CRM software used to optimize sales team’s productivity for business. The software offers a in-built Smart PDF Builder to create proposals, proforma invoices, bills and more in customized template designs. The AI-driven lead scoring used to measure the sales funnels with reminders to automate business workflows. Marketers, Small and Medium companies make use of the software. Read more

SpiceCSM Engagement Suite software is an All-in-one platform used to manage customer journey. The software offers a Data Integration platform to pull data from many systems into one applications. The drag-and-drop Process editor tool used to increase data integrity, and security with external data connection. The Reporting tool used to measure the performance of business via dashboards in real-time. Small, Medium companies make use of the software. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Starts at $90.00.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

77%
Momentum

63%
Popularity

74%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

70%
Momentum

60%
Popularity

60%

Features

Total Features	8 Features	5 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity + 5 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.7/5 58 user ratings	4.5/5 11 user ratings
Rating Distribution	Excellent 70.7% Very Good 25.9% Average 3.4% Poor 0% Terrible 0%	Excellent 54.5% Very Good 36.4% Average 9.1% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $90.00.
Pricing Plans Monthly Plans Annual Plans	edge CRM Custom	Professional $90.00 $100.00 per user / month Enterprise $117.00 $130.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All edge CRM Alternatives	View All SpiceCSM Engagement Suite Alternatives