DontGo vs Live800 Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DontGo

Live Chat Software

4.5 12 user ratings

Get Free Advice

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Live800

Live Chat Software

4.2 11 user ratings

Get Free Advice

Overview

Description

DontGo is the entrepreneurial software start-up division of a very established $100M Business to Consumer parent. DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers and turn web impressions into revenue by greatly enhancing customer interaction and satisfaction. Read more

Live800 is an enterprise-level multichannel live chat service system, which integrates ACD and big data analysis to provide an overall online marketing and service solution, realizing the Internet service platform from instant live chat to enterprise multi-application management and multichannel unified access. With 13 years of experience in the live chat service industry, Live800 continues to serve high-quality international customers, helps you drive product value and enhance customer experience and loyalty. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $239.00. Offers Custom plan.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

70%
Momentum

62%
Popularity

75%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

66%
Momentum

60%
Popularity

62%

Features

Total Features	5 Features	7 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.5/5 12 user ratings	4.2/5 11 user ratings
Rating Distribution	Excellent 66.7% Very Good 16.7% Average 16.7% Poor 0% Terrible 0%	Excellent 54.5% Very Good 18.2% Average 18.2% Poor 9.1% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $239.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	DontGo Custom	Standard $239.00 $239.00 per year Professional $549.00 $549.00 per year Advanced $1,329.00 $1,329.00 per year Dedicated Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Smartchat DontGo Vs Smartchat ChatFlow247 5 1 ratings DontGo Vs ChatFlow247 LiveChat 4.5 1,736 ratings DontGo Vs LiveChat MyLiveChat 3.5 15 ratings DontGo Vs MyLiveChat DeskMoz 5 16 ratings DontGo Vs DeskMoz	LiveChat 4.5 1,736 ratings Live800 Vs LiveChat Smartchat Live800 Vs Smartchat LiveAgent 4.7 1,922 ratings ChatFlow247 5 1 ratings Live800 Vs ChatFlow247 Muble Chat Live800 Vs Muble Chat
	View All DontGo Alternatives	View All Live800 Alternatives