DocuSign vs Sertifi Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DocuSign

Electronic Signature Software

4.4 6,765 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sertifi

Electronic Signature Software

4.8 226 user ratings

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Overview

Description	DocuSign enables its users to sign and manage documents and agreements electronically. The software handles the most demanding customer requirements by delivering an experience simple enough for people to adopt. It enables users to always track and monitor the status of the agreement in the signing process while also setting automatic reminders and receiving notifications at every step. Users can collect the details they need by adding standard fields to their agreement like a signature or date, or they can also create and save custom fields. DocuSign enables its users to save time by standardizing their processes while storing their frequently used agreements, together with recipient routing, custom fields, and other settings. The software allows its users to integrate and connect eSignature with the systems and tools already used by them. DocuSign meets some of the most strict EU, US, and global security standards, and uses the most robust data encryption technologies available. Read more	Sertifi helps users eliminate complexity out of their agreement process. Boasting 17M+ global users, this platform offers multiple channels that perfectly fits an individual’s business and needs. By using the solutions offered by Sertifi, business leaders can collaborate and collect signed agreements 90% faster. Furthermore, the platform helps users to integrate payments into their contracts and get paid 2.5X faster. Sertifi also provides streamlined workflow solutions that ensure faster closing through a modern customer experience. Recognised as a validated PCI compliance Level 1 service provider, the platform takes on the burden of secure payment. Also, this agreement platform automates cumbersome paper processes in less time. With Sertifi, both companies and customers can get an easy and intuitive user experience. This platform is considered to be a better approach in today’s digital world. Furthermore, Sertifi offers no system hopping, which means businesses can access all their agreements from one secure location. Designed with simplicity, this platform is flexible enough to meet all essential needs. Read more
Pricing Options	Free Trial Available Starts at $10.00. Offers Free-forever and Custom plan.	Free Trial Not Available Offers Free-forever and Custom plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 96% Momentum 73% Popularity 98%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 93% Momentum 63% Popularity 77%
SaaSworthy Awards	# 1 Most Worthy # 3 Highly Rated	# 10 Highly Rated # 8 Most Popular

Features

Total Features	13 Features	11 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Bank Level Security Documents are protected with the relevant state of the art security levels like AES, SSL, SSAE, ISO and etc. Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences. Document Analytics Helps to know the complete insights of a document like who, when and how it is used. Document Audit Trail Tracks the document signature history and timestamp for legal attestation Document Expiry Facility to set an expiry date to digital/electronic documents Multi-factor Authentication Uses more than one method to verify a user's identity for a login Multi-user Signing Sends a document for multiple users to collect signatures Progress Tracking Helps in tracking and measuring the progress and developments of a task assigned Regulatory Compliance Ensures the document signing is compliant with globally recognized eIDAS and ESign Act Reminders Sends important reminders through email to attendees Sequential Signing Ensures the document recipients sign in a specified order Timestamp Helps in encoding the time, location, date and etc, to identify an event. + 10 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Bank Level Security Documents are protected with the relevant state of the art security levels like AES, SSL, SSAE, ISO and etc. Customizable Branding This feature enables the customization of brand marketing to meet specific requirements and preferences. Document Analytics Helps to know the complete insights of a document like who, when and how it is used. Document Audit Trail Tracks the document signature history and timestamp for legal attestation Document Expiry Facility to set an expiry date to digital/electronic documents Multi-factor Authentication Uses more than one method to verify a user's identity for a login Multi-user Signing Sends a document for multiple users to collect signatures Progress Tracking Helps in tracking and measuring the progress and developments of a task assigned Regulatory Compliance Ensures the document signing is compliant with globally recognized eIDAS and ESign Act Reminders Sends important reminders through email to attendees Sequential Signing Ensures the document recipients sign in a specified order Timestamp Helps in encoding the time, location, date and etc, to identify an event. + 8 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.4/5 6,765 user ratings	4.8/5 226 user ratings
Rating Distribution	Excellent 64.7% Very Good 23.1% Average 3% Poor 0.6% Terrible 8.6%	Excellent 77% Very Good 21.7% Average 1.3% Poor 0% Terrible 0%
User Sentiments	Ease of Use, Convenience, Speed, Extensive Integrations Confusing Interface, Unreliable Customer Support, Inconsistent Mobile Functionality, Unexpected Price Increases	Ease of use, Efficient and fast document signing, Secure platform for payments and signatures, Seamless integrations with other platforms Occasional system glitches or bugs, Limited search functionality, Confusing email notifications, Lack of mobile-friendliness for document editing
Review Summary	Overall, DocuSign is highly praised for its user-friendly interface and ease of use, enabling seamless electronic signature processes. Customers appreciate its secure and legally binding agreements, as well as its integration capabilities with various platforms and applications. The ability to track document status and receive real-time notifications is also seen as advantageous. However, some users have expressed concerns regarding occasional technical glitches, limited customization options, and the pricing structure, suggesting room for improvement in these areas.	Many users appreciate Sertifi's ease of use and user-friendly interface, finding it simple to navigate and implement. The platform's automation capabilities and electronic signature features are highly valued, helping businesses streamline their processes and improve efficiency. Additionally, Sertifi's customer support is often praised for its responsiveness and helpfulness, resolving issues quickly and effectively. However, some users have reported occasional technical glitches and limitations in customization options, suggesting room for improvement in these areas. Overall, users acknowledge Sertifi's strengths in usability, automation, and customer support, while highlighting potential areas for enhancement to provide a more comprehensive and seamless experience.
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Pricing

Pricing Options	Free Trial Available Starts at $10.00. Offers Free-forever and Custom plan.	Free Trial Not Available Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Personal (eSignature) $10.00 $15.00 per month Standard (eSignature) $25.00 $40.00 per user / month Business Pro (eSignature) $40.00 $65.00 per user / month Advanced Solutions (eSignature) Custom Real Estate Starter $10.00 $15.00 per month DocuSign for REALTORS $20.00 $35.00 per user / month Real Estate $25.00 $40.00 per user / month Enhanced Real Estate Brokerage Plans Custom Developer Account (API) Free Starter (API) $50.00 $75.00 per month Intermediate (API) $300.00 $450.00 per user / month Advanced (API) $480.00 $720.00 per user / month Enterprise Offerings Custom	Free Travel Company Authorizations (Hotel & Lodging Packages) Free Essentials (Hotel & Lodging Packages) Custom Premium (Hotel & Lodging Packages) Custom Build-Your-Own Package (Hotel & Lodging Packages) Custom Essentials (Event & Venue Packages) Custom Premium (Event & Venue Packages) Custom Build-Your-Own Package (Event & Venue Packages) Custom Essential (Travel Advisor Packages) Custom Premium (Travel Advisor Packages) Custom Build-Your-Own Package (Travel Advisor Packages) Custom For Travel Management Companies Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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