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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Auto Repair Software

4.8 134 user ratings

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Overview

Description Direct Shop is a store management tool offered by Identifix organization to facilitate easy management of auto repairs shops by everyone. It streamlines shop management for both large and small enterprises, allowing them to operate more effectively and economically. Direct Shop online car repair software streamlines administration and equips you with the resources you need to run your business more effectively and profitably. The software improves store operations and customer happiness by managing essential procedures more effectively. It offers a simplified collection of tools for client administration, estimating, billing, and reporting for small and mid-sized repair companies. Direct Shop's solution is cloud-based and has a modern interface and feel, making it very simple to set up and use on any device. Streamlined client verification, fast service packages and quote creation, convenient store inventory scans and component purchasing, one-click access to factory-recommended regular maintenance, stock management, revenues and profitability reports, end-of-day checkout systems, and more are some of the key features of Direct Shop. Read more Fullbay is cloud-based shop management software built specifically for heavy-duty repair shops. Receive repair requests and generate service orders quickly and efficiently. Manage parts across multiple locations and easily order from vendors. Easily send estimates to customers and receive electronic approvals before starting work. Keep customers in the loop on repair progress with simple two-way communication. Reduce administrative overhead with automated bookkeeping that easily syncs with external accounting programs. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    69%
  • Popularity
    91%

Features

Total Features
10 Features
10 Features
Common Features for All
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Tracking Track status of service for each customer and also update them with same.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
    Multi-Location Helps to manage business affairs across multiple sales channel
    Report Generation Gathers data and generates reports as PDF file.
    Sales Tracking Helps to track sales systematically
    Service history tracking Keeps a record of the history of services performed on assets
    Third-party Integration Offers synchronization with third-party applications
    VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
    Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
  • + 7 More - Show Less
    • Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Tracking Track status of service for each customer and also update them with same.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
      Multi-Location Helps to manage business affairs across multiple sales channel
      Report Generation Gathers data and generates reports as PDF file.
      Sales Tracking Helps to track sales systematically
      Service history tracking Keeps a record of the history of services performed on assets
      Third-party Integration Offers synchronization with third-party applications
      VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
      Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.8/5 134 user ratings
    Rating Distribution
    Not Available
    • Excellent

      82.8%
    • Very Good

      14.9%
    • Average

      0.7%
    • Poor

      1.5%
    • Terrible

      0%
    User Sentiments
      Not Available

      User-friendly interface, Comprehensive Reporting, Efficient Invoice Management, Extensive Integrations

      Inventory Management Issues, Slow Performance, Limited Customization Options, Lack of Certain Features

    Review Summary
    Not Available

    Fullbay receives positive feedback for its user-friendly interface, streamlined processes, and focus on the needs of repair shops. Users appreciate its integration with Quickbooks, ease of inventory tracking, and customer portal features. While some users find it a bit slow when entering parts, they praise its excellent customer service and the constant updates based on user feedback. Some mention limitations in vendor payment integration and a need for expanded features, particularly in the inventory and reporting areas. Overall, Fullbay is seen as a valuable tool for streamlining shop operations and improving efficiency.

      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Direct-Shop Custom

    Fullbay Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available My Courses
    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Roseville, Minnesota Located in: Phoenix, Arizona
    Contact Details

    +1 800 745 9649

    https://www.identifix.com/shop-management/direct-shop/

    (385) 399-0922

    https://www.fullbay.com/

    Social Media Handles

    Not available

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