Dexem vs ULTATEL Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dexem

Call Center Software

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ULTATEL

Call Center Software

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Overview

Description

Measure phone call conversions from the marketing campaigns with Call Tracking solution. Analyze visitors journey before their call and even AdWords keywords they typed. Then, integrate this data with tools to get a true 360° vision. Read more

Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Starts at $37.95.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

60%
Popularity

75%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

60%
Momentum

61%
Popularity

62%

Features

Total Features	4 Features	5 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Queue Management (Calls) Allows you to control call queues and distributes call equally + 1 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Queue Management (Calls) Allows you to control call queues and distributes call equally + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $37.95.
Pricing Plans Monthly Plans Annual Plans	Dexem Custom	CONTACT $37.95 $40.95 per user / month PLUS $40.95 $43.95 per user / month ULTIMATE $43.95 $46.95 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Tracking Sales Calls Dexem Vs Tracking Sales Calls Calltouch 4.7 19 ratings Call Metrics Dexem Vs Call Metrics Calltracks 4.2 18 ratings Mobcall Dexem Vs Mobcall	RingCentral Contact Center 4.1 281 ratings Novanet Cloud Contact Center ULTATEL Vs Novanet Cloud Contact Center Call Center Studio 4.8 130 ratings ULTATEL Vs Call Center Studio Ozonetel CloudAgent 4.5 27 ratings CloudTalk 4.5 1,671 ratings ULTATEL Vs CloudTalk
	View All Dexem Alternatives	View All ULTATEL Alternatives