Atera |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | Device42 is a sophisticated, agentless platform for IT asset management and hybrid infrastructure discovery, offering organizations comprehensive visibility and control over their on-premises, cloud, and hybrid IT environments. By automating the discovery, inventory, and mapping of physical, virtual, and cloud assets, Device42 consolidates IT resources into a single, continuously updated repository. This functionality significantly enhances operational efficiency by identifying under-utilized or over-provisioned assets, redundant software, and data center inefficiencies, such as power or thermal issues. These insights enable organizations to optimize resource allocation, reduce operational costs, and accurately forecast future requirements, ultimately ensuring seamless operations and improved financial outcomes. Device42 supports a variety of essential IT infrastructure management capabilities, including hybrid infrastructure and IaaS discovery, storage resource discovery, configuration management database (CMDB) functionality, dependency mapping, software license management, IP address management, and SSL certificate management. With its advanced automation features and robust functionalities, Device42 empowers organizations to streamline IT operations, enhance resource utilization, and maintain an organized IT environment, making it an indispensable tool for businesses aiming to maximize the value of their IT investments while achieving operational excellence. Read more | xAssets Network Discovery - Discover IT assets including PCs, Laptops, Servers, Network Equipment and Software in large and complex networks with no agents and no impact on endpoints | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Automated Discovery, Comprehensive Reporting, User Friendly Interface, Excellent Customer Support Limited Device Support, Documentation Needs Improvement, Occasional Performance Issues, Complex Initial Setup |
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Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Device 42 is praised for its comprehensive IT infrastructure management capabilities, including asset discovery, IP address management, network mapping, and server room layout visualization. Users appreciate the ease of set-up and configuration, robust auto-discovery features, and the ability to generate detailed reports. While some users find the interface dated, they universally highlight the responsive technical support as a key strength. Device 42 is considered a valuable tool for managing complex IT environments and automating tasks, saving time and improving efficiency. |
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The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Device42 Custom |
Express Edition Free Professional Edition Custom Enterprise Edition Custom |
NinjaOne Custom |
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| Company Details | Located in: West Haven, Connecticut - 06516 Founded in: 2010 | Located in: Wilmington, Delaware Founded in: 2001 | Located in: Austin, TX |
| Contact Details |
(844) 424-2422 |
800 691 9120 |
+1 888 542-8339 |
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