|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
Featured
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
monday.com |
Featured
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve |
| Description | Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices. Read more | ITM IT Asset Management is an enterprise cloud-based asset management platform based on the ISO 50001 standard that allows finance, security, IT, administration, and HR teams to manage assets and interact with customers on the move. It helps you keep track of any asset you manage, whether it's a Microsoft license or a set of electrical fixtures. With ITM IT Asset Management, you can manage assets much more effectively utilizing beacons, RFID, and barcodes among other technologies in a paperless environment. With ITM IT, every regulation is a book containing regulations and reporting forms and companies Act 2013 and Income Tax Act books are all included by default. In ITM, every phone call, email, chat and comment can be transformed into tickets. The platform eliminates the need to move between different tools and facilitates management of all the tasks from a single platform. Both internal and external customers can use the same software to maintain their assets. Additionally, users can keep track of IT priorities and issue reports using the Incident Management dashboard provided by ITM. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
| Pricing Options |
|
|
|
|
| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
|
Not Available
|
# 3 Most Worthy # 1 Most Popular |
Not Available
|
| Organization Types Supported |
|
|
|
|
| Platforms Supported |
|
|
|
|
| Modes of Support |
|
|
|
|
| API Support |
|
|
|
|
| User Rating |
|
|
|
|
| Rating Distribution |
|
|
|
|
| User Sentiments |
Automated Discovery, Comprehensive Reporting, User Friendly Interface, Excellent Customer Support Limited Device Support, Documentation Needs Improvement, Occasional Performance Issues, Complex Initial Setup |
Not Available
|
User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times |
User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
| Review Summary |
Device 42 is praised for its comprehensive IT infrastructure management capabilities, including asset discovery, IP address management, network mapping, and server room layout visualization. Users appreciate the ease of set-up and configuration, robust auto-discovery features, and the ability to generate detailed reports. While some users find the interface dated, they universally highlight the responsive technical support as a key strength. Device 42 is considered a valuable tool for managing complex IT environments and automating tasks, saving time and improving efficiency. |
Not Available
|
Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Device42 Custom |
Startup Plan $49.00 $49.00 per month Premium Plan $99.00 $99.00 per month Professional Plan $199.00 $199.00 per user / year SME Plan $599.00 $599.00 per month Ultimate Plan $999.00 $999.00 per month Enterprise Plan $5,999.00 $5,999.00 per month |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 2 More
|
Not Available |
+ 20 More
|
Not Available |
| Videos |
|
+ 1 More
|
+ 4 More
|
+ 3 More
|
| Company Details | Located in: West Haven, Connecticut Founded in: 2010 | Located in: Faridabad, India | Located in: New York, NY 10003 Founded in: 2012 | Located in: Boston, Massachusetts |
| Contact Details |
(844) 424-2422 |
+91-97690 22209 |
Not available |
1 855 263 2838 |
| Social Media Handles |
|
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
