Delighted vs Polaris Data Collector Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 104 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Polaris Data Collector

Survey/ User Feedback Software

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Overview

Description

Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more

Polaris Data Collector is an efficient software that allows mobile data collection in real-time through custom-designed forms. It enables professionals to collect data from the field and undergo surveys in a hassle-free manner. The PDC platform further helps in the collection of data offline through multiple devices. Besides, the collection is also possible through a universal web interface. It manages, analyses and visualises the data collected on a map. Moreover, the inclusion of an interactive dashboard eases the designing of forms anywhere without the usage of any code. The quality of the data remains lucid as it assures the entry of the right data and the relevant information. The data is stored in a digital database hence decreasing the time given for collection, analysis and sharing. Also, users are provided with the flexibility of modifying data on the forms unlike that of the hard copies on paper. The presence of GPS, Camera, Audio recorder, Maps, pencils etc further eases the process of data collection. Read more

Pricing Options

Free Trial Available
Starts at $224.00. Offers Free-forever and Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

88%
Momentum

64%
Popularity

81%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	13 Features	11 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.8/5 104 user ratings	Not Available
Rating Distribution	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%	Not Available
User Sentiments	Ease of Use, Intuitive User Interface, Extensive Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Downtime, Lack of Advanced Features, Difficult Customization Options	Not Available
Review Summary	User reviews for Delighted highlight its ease of use, intuitive design, and comprehensive features for collecting and analyzing customer feedback. Users praise its user-friendly templates, fast setup, and integration with various tools like Slack and Salesforce. The platform is also commended for its responsiveness and helpful customer support. While Delighted is generally well-received, some users wish for more advanced reporting options and automation features. Despite these minor shortcomings, Delighted is consistently praised as a valuable tool for gathering real-time feedback and improving customer satisfaction.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $224.00. Offers Free-forever and Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Premium $224.00 $224.00 per month Premium Plus Custom	Polaris Data Collector Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	RapidFeedback Delighted Vs RapidFeedback Surveyed UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.1 9 ratings	Key Survey Software Polaris Data Collector Vs Key Survey Software Pulse for Good Polaris Data Collector Vs Pulse for Good ngSurvey 4.5 17 ratings Polaris Data Collector Vs ngSurvey Surveyed QuestionPro 4.6 1,146 ratings Polaris Data Collector Vs QuestionPro
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