Datadog APM vs ThousandEyes Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Datadog APM

Application Performance Monitorin...

4.3 758 user ratings

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ThousandEyes

New SaaS Software

4.7 77 user ratings

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Overview

Description

This is a cloud-based application monitoring tool for infrastructure, event logs, and applications. Users can search, collect and analyse traces across fully distributed platforms. This helps in narrowing down from a global perspective to one single customer’s particular line of code or request trace. This tool helps in tracking data flows automatically and cluster services based on their interdependencies in real-time. It also provides machine learning-based Watchdog to surface and auto-detect errors with zero configuration. Datadog APM can auto trace requests from any popular library or framework. Integrations with web frameworks such as Django, Ruby on Rails, Laravel, and Spring gives instant visibility into anomalies. Datadog also enables users to find traces that match a particular customer, user, error code, custom tag or service. Read more

ThousandEyes is a digital experience monitoring platform helping IT organisations with network infrastructure, internet performance mapping and application delivery troubleshooting. The platform allows users to get access to internet-scale visibility across thousands of global monitoring vantage points for a 360° view into digital services. Moreover, page loading and multi-step transactions functionalities present within the same, helps users emulate real customer like experiences in real-time. ThousandEyes brings multi-protocol tests (FTP, HTTP, SIP, RTP, DNS) within a unified portal that can measure the availability as well as response times of services based on individual networks. Along with that, the DNSSEC validation and DNS tracing protocols made available within the software ensures essential DNS services as expected. Users can also depend on ThousandEyes to get an integrated view of multiple services and networks that collectively form the best customer experience. The software also includes patented cross-correlation algorithms with interactive visuals making it easy for IT organisations to take appropriate action, isolate problems, plan service rollouts and resolve issues faster. Read more

Pricing Options

Free Trial Available
Starts at $31.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

91%
Momentum

73%
Popularity

99%

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 758 user ratings	4.7/5 77 user ratings
Rating Distribution	Excellent 42.6% Very Good 48.9% Average 3.4% Poor 2.6% Terrible 2.4%	Excellent 75.3% Very Good 23.4% Average 1.3% Poor 0% Terrible 0%
User Sentiments	Comprehensive Monitoring, Customizable Dashboards, Extensive Integrations, Real-Time Monitoring High Pricing, Steep Learning Curve, Agent Performance Issues, Occasional UI/UX Confusion	Network Path Visualization, Detailed Performance Metrics, Global Network Insight, Comprehensive Monitoring Capabilities High Pricing, Complex User Interface, Limited On-Premises Solutions, Occasional Alerting Issues
Review Summary	Users appreciate Datadog's comprehensive monitoring capabilities, customizable dashboards, and user-friendly interface. They also value its ability to integrate with various tools and platforms, enabling seamless data collection and analysis. However, some users have expressed concerns regarding the complexity of setting up and configuring the tool, as well as its occasional performance issues and limited reporting capabilities. Overall, Datadog receives positive feedback for its robust monitoring features and integration options, but it could benefit from improvements in ease of use, performance stability, and reporting functionality.	ThousandEyes is generally well-received by users, earning praise for its real-time visibility, comprehensive monitoring capabilities, and intuitive interface. Reviewers also appreciate its scalability, customizable dashboards, and proactive alerting system. However, some users have reported occasional performance issues, limited integration options, and a steep learning curve. Overall, ThousandEyes is considered a valuable tool for network monitoring and troubleshooting, providing users with actionable insights to optimize their network performance.
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Pricing

Pricing Options	Free Trial Available Starts at $31.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	APM and Distributed Tracing $31.00 $36.00 per user / month	Test Units Custom Endpoints Custom
	View Detailed Pricing	View Detailed Pricing

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