Customer Thermometer vs SurveyBox Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.4 29 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyBox

Survey/ User Feedback Software

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Overview

Description

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

SurveyBox allows client organisations to design surveys on a simple application. Surveys play a pivotal role in garnering feedback from both customers as well as employees of a concerned company. SurveyBox can be depended upon to curate amazing surveys with relevant questions and response options and further, conduct real-time analysis of the results. It even eliminates the need to send the concerned survey individually to the target audience by enabling clients to take advantage of the email distribution lists available. SurveyBox can also be used as a central data entry platform for offline survey handlers who prefer conducting surveys in the conventional methods. There are quite a few features of SurveyBox that together make it a go-to for survey-builders. Firstly, it provides every user with the option of creating unlimited surveys. The surveys are customisable with multiple languages and personalised invitations that can be tracked to check on the receiver’s response. Users on SurveyBox can also utilise images to check and record brand awareness along with accessibility features. Thus enabling the audience to take the surveys easily. Read more

Pricing Options

Free Trial Not Available
Starts at $29.00. Offers Custom plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

76%
Momentum

68%
Popularity

82%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

60%
Popularity

61%

Features

Total Features	9 Features	7 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 29 user ratings	Not Available
Rating Distribution	Excellent 72.4% Very Good 6.9% Average 13.8% Poor 0% Terrible 6.9%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $29.00. Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom	SurveyBox Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SurveyMonkey 4.3 7,696 ratings Customer Thermometer Vs SurveyMonkey Surveyed Snap Surveys 4.2 155 ratings Customer Thermometer Vs Snap Surveys Couchsurvey Customer Thermometer Vs Couchsurvey QuestionPro 4.6 1,146 ratings Customer Thermometer Vs QuestionPro	Surveyed QuestionPro 4.6 1,146 ratings SurveyBox Vs QuestionPro Couchsurvey SurveyBox Vs Couchsurvey Meeturvey SurveyBox Vs Meeturvey SurveyMonkey 4.3 7,696 ratings SurveyBox Vs SurveyMonkey
	View All Customer Thermometer Alternatives	View All SurveyBox Alternatives