BirdEye |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Introducing Reviews Manager the ultimate solution to elevate their business's online presence and drive unprecedented growth. As a professional with a third party perspective, they know that success in today's digital landscape requires a stellar reputation and strong online visibility. And that's exactly what Reviews Manager promises to deliver. With Reviews Manager, they no longer have to worry about scattered or outdated reviews from across the web. This powerful platform allows they to easily gather, track, and highlight glowing reviews, making it effortless to showcase their credibility and win the trust of potential customers. But Reviews Manager goes beyond just managing existing reviews they also actively help they acquire more feedback. Whether they want to showcase reviews on their website or actively engage with customers to get more reviews, our platform offers tailored solutions based on their unique business requirements. Their online reputation is their strongest asset, and with Reviews Manager, they can transform it into a force for growth. This informative, organized, and authoritative tools take care of all their review needs, allowing they to focus on what's most important -their business's success. Don't let outdated reviews or lack of visibility hold their business back. Upgrade to Reviews Manager and see the difference it makes in boosting their online visibility, reputation, and revenue. Trust business won't just survive, it will thrive. Try Reviews Manager today and take their success to new heights. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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| Total Features |
6 Features
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5 Features
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| Common Features for All |
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Starter $39.99 $39.99 per month Growth $62.99 $62.99 per month Premium $99.99 $99.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Berlin, Germany |
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| Contact Details |
+44 20 3514 4590 |
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| Social Media Handles |
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