BirdEye |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Elevate their business's digital presence with RealReviews.io, the cutting-edge review management platform designed for the discerning entrepreneur. Trusted by numerous businesses to boost website conversion rates, RealReviews.io transforms customer feedback into a powerful tool for growth. Showcase Authentic Customer Experiences: Enrich their website with RealReviews.io's Review Widgets and watch how authentic testimonials captivate their visitors. The tangible outcome of this simple addition? A remarkable increase in conversion rates, with businesses witnessing up to a 20% uptick in sales. The proof lies in the numbers, illustrating that trust in real customer experiences translates directly into enhanced profitability. Cultivate Valuable Feedback: With Review Invitations from RealReviews.io, requesting and receiving valuable customer insights has never been easier. Engage with their patrons and understand the reasoning behind their purchases, garnering knowledge crucial for fine-tuning their product or service offerings. Immediate Awareness: Never be out of the loop when it comes to customer sentiment. RealReviews.io guarantees they're immediately informed with its instant notification system. Each new review prompts an expedited email notification, ensuring businesses can swiftly respond to and manage their online reputation proactively. For any enterprise aiming to instill confidence in potential customers, RealReviews.io offers a suite of tools tailored to enhance transparency and trust. By placing real reviews at the forefront, businesses not only bolster their credibility but also pave the way for substantial growth, one positive customer experience at a time. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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| Total Features |
6 Features
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6 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Platforms Supported |
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| User Rating |
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Free Free Extended $19.99 $19.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Berlin, Germany |
Not available |
| Contact Details |
+44 20 3514 4590 |
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