Brand24 |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Most Popular # 9 Most Searched | # 8 Fastest Growing # 9 Most Popular |
| Total Features |
6 Features
|
6 Features
|
| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Not Available
|
Excellent Customer Support, User-Friendly Interface, Comprehensive Coverage, Valuable Data & Insights Insufficient Mention Quota, Irrelevant Mentions, Slow Loading Times, Limited Report Customization |
| Review Summary |
Not Available
|
Users praise Mentionlytics for its comprehensive social media monitoring capabilities, real-time alerts, user-friendly interface, and extensive integrations with various social media platforms. They appreciate the ability to track brand mentions, analyze sentiment, and engage with customers effectively. Additionally, users highlight the accuracy and relevance of the insights provided by Mentionlytics, enabling them to make data-driven decisions and improve their marketing strategies. However, some users mention occasional technical glitches and a slight learning curve for new users. Overall, Mentionlytics is highly valued for its robust social media monitoring and analytics features, helping businesses enhance their online presence and customer engagement. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essential Others Standard Others Professional Others Enterprise Custom |
StartUp $29.00 $29.00 per month Essential $99.00 $99.00 per month Advanced $189.00 $189.00 per month Pro $299.00 $299.00 per month Agency $899.00 $899.00 per month Custom Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots | Not Available |
+ 5 More
|
| Videos |
+ 2 More
|
+ 2 More
|
| Company Details | Located in: Berlin, Germany | Located in: New York, United States |
| Contact Details |
+44 20 3514 4590 |
+1 (845) 233-6563 |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
