BirdEye |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | DemandHub software is a platform used to build local business. The software offers tools to collect positive reviews available for them to browse to make a decision through personalized conversations. Collaborate with teams and chat with your website visitors to improve business in minutes. Marketers, Small and Medium companies make use of the software. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
|
| Total Features |
6 Features
|
7 Features
|
| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Not Available
|
Ease of use, Improved Google Reviews, Automated Review Requests, Effective Communication Limited Customization Options, Occasional Software Glitches, Message Character Limits, Issues with Review Filtering |
| Review Summary |
Not Available
|
DemandHub is generally well-regarded for its ease of use and ability to streamline communication with customers, particularly through text messaging. Users appreciate the platform's strong customer service, real-time updates, and integration with Google reviews, which has led to significant improvements in online reputation and lead generation. While some users have noted occasional glitches or desired more customizable features, DemandHub is praised for its ability to address customer inquiries quickly and efficiently, fostering a positive customer experience. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essential Others Standard Others Professional Others Enterprise Custom |
DemandHub Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Videos |
+ 2 More
|
Not Available |
| Company Details | Located in: Berlin, Germany | Located in: Ontario, Canada |
| Contact Details |
+44 20 3514 4590 |
+1 800 971 4547 |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
