Podium |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Chekkit is a customer experience management software that enables business owners to communicate with their respective clients, close deals, collect new reviews, and get paid via text messages. The software comes equipped with a variety of tools such as reviews, webchat, messenger, payments, video chat, etc., helping users attract more customers from their websites. Chekkit helps organizations leverage a new cycle of success. They can be found online based on 100+ amazing reviews and customers can reach out with their queries via the Web Chat option. Moreover, enterprises can also use the software to build relationships with their loyal clients over videos and texts. Besides, enterprises can also collect payments over text, enabling the customers to pay from their smartphones. Chekkit offers accurate compatibility with major credit cards and payment options like Mastercard, Visa, Google Pay and Apple Pay. Moreover, the software features a simple, fast, and convenient checkout flow for customers that they have never experienced. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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| Total Features |
6 Features
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8 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
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Ease of Use, Excellent Customer Support, Improved Customer Communication, Effective Review Management Lack of Seamless Integrations, Occasional Software Glitches, Limited Bulk Messaging Functionality, User Interface Improvements Needed |
| Review Summary |
Not Available
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User reviews for Chekkit highlight a mixed experience. While many users praise its ease of use, affordable pricing, and integration with various platforms for communication and review requests, some express frustration with slow performance, technical glitches, and limited CRM capabilities. The platform's customer service receives generally positive feedback for its responsiveness and helpfulness. Most users agree that Chekkit is a valuable tool for improving online reputation and customer communication, though its functionality and user interface could benefit from further refinement. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Chekkit Essentials $99.00 $99.00 per month Chekkit Premium $199.00 $199.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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| Company Details | Located in: Berlin, Germany | Located in: Winnipeg, Manitoba |
| Contact Details |
+44 20 3514 4590 |
1 888-919-7719 |
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