Schematic |
| Description | Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage. Read more | ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing, and remarketing decisions. Turn the cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the reason a customer is leaving. Analyze results and customize at any time to learn what's most effective. According to a McKinsey report, re-engaging past customers is up to 10 times less expensive than acquiring new ones. Read more |
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User-friendly Interface, Extensive Integrations, Comprehensive Customer Overview, Powerful Automation Features Limited Customization Options, Occasional Technical Issues, Reporting Functionalities need improvement, Initial Implementation Requires Effort |
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| Review Summary |
Users appreciate Custify's user-friendly interface, comprehensive features, and excellent customer support. Its ticketing system, knowledge base, and customer segmentation tools receive particular praise. However, some users have reported occasional bugs and glitches, and a few find the reporting and analytics capabilities to be lacking in depth. Overall, Custify is a well-regarded customer support platform that helps businesses deliver exceptional customer service. |
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Custify Custom |
Grow $200.00 $200.00 per month Prosper $750.00 $750.00 per month Enterprise Custom |
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| Company Details | Located in: Bucharest, Romania Founded in: 2017 | Located in: Minneapolis, Minnesota |
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