Compare : Crypterium vs Wirex Wallet

• Excellent
  57.3%
• Very Good
  8%
• Average
  2.7%
• Poor
  1.7%
• Terrible
  30.4%

• Excellent
  57.6%
• Very Good
  9.7%
• Average
  3.3%
• Poor
  2.9%
• Terrible
  26.5%

User reviews of Crypterium (now Choice.com) showcase a mixed experience. The app is generally praised for its ease of use, low fees, and attractive features like the crypto-backed Visa card and AI-powered predictions. However, users frequently report significant issues with customer support, including long response times, canned replies, and difficulty resolving account and withdrawal problems. Several reviews highlight challenges with KYC verification, including unreasonable document requests and account freezes leading to inaccessible funds. While some users attest to the platform's potential, the majority express disappointment and recommend caution due to persistent operational flaws and trust concerns.

User reviews of Wirex highlight both its potential and its significant shortcomings. While praised for its user-friendly interface, fast transactions, and multi-currency features, Wirex faces widespread criticism for its poor customer support. Frequent complaints include account restrictions and closures without explanation, lengthy delays in processing withdrawals, and lack of response to support inquiries. Several users reported feeling scammed or having their funds frozen, raising serious concerns about the platform's reliability and trustworthiness.