|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
Visit Website
|
Description | CoverMyWork is designed to eliminate friction in business processes when it comes to employee administration. The solution makes administration a whole lot easier for employees and employers alike and makes it a win-win. Read more | Zendesk's AI-powered workforce management makes forecasting, scheduling agents, and tracking performance a breeze. Performance reporting and real-time activity tracking reveal how agents spend their time, enabling to lead a more efficient team. AI-driven forecasting predicts the exact number of agents needed, reducing overtime and scheduling gaps. With auto-scheduling, can personalize each team member’s shift, saving time for both managers and agents. Agents can view every task in advance and gain in-depth insights into their work, fostering clarity and team loyalty. Create precise schedules down to the minute, including training, breaks, and ticket types, ensuring everyone’s on the same page. Monitor agent activities in real-time and receive custom reports post-shift to see how time is spent both inside and outside Zendesk. Metrics highlight both problem areas and significant achievements across teams, ticket types, and individuals, providing comprehensive data to enhance productivity and efficiency. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
0 Features
|
15 Features
|
Common Features for All |
Access Control
Analytics (Workforce)
Benchmarking
Employee Dashboard
Leave Management
Location-based Scheduling
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
|
Access Control
Analytics (Workforce)
Benchmarking
Employee Dashboard
Leave Management
Location-based Scheduling
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
|
Unique Features |
AI Powered Labor Optimization
Performance Scorecards
Workforce Forecasting
|
AI Powered Labor Optimization
Performance Scorecards
Workforce Forecasting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
User Rating |
Not Available
|
|
Rating Distribution |
Not Available
|
|
Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
CoverMyWork Custom |
Zendesk Workforce Management Custom |
View Detailed Pricing
|
View Detailed Pricing
|
Videos | Not Available |
![]()
+ 1 More
|
Company Details |
Not available |
Located in: San Francisco, California - 94103 |
Contact Details |
Not available |
+1 415-418-7506 |
Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.